Dedicated manager with over thirteen years of experience working with children and families. Organized, dedicated, and team-oriented. Excellent communication and interpersonal skills. Leading with best practices while meeting policies, procedures, and state regulations. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrator For Long Term Foster
Compass Connections (FKA BCFS HEALTH AND HUMAN SERVICES)
05.2022 - Current
Develop and implement an organizational management structure that promotes industry best practices, facilitates optimum delivery of services, and ensures the safety and well-being of the service population and staff
Develop, maintain, and forecast a budget of more than 4 million dollars
Remediate program deficiencies associated with federal and state contractual and regulatory guidelines and standards
Ensure all policies and procedures and federal and state contractual and regulatory guidelines and standards related to the program
Assume fiscal responsibility by maintaining programming within budget and providing justification and documentation
Oversight of operations contracted by the Office of Refugee and Resettlement (ORR) to provide placement, clinical, and case management services.
Program Director
Compass Connections (FKA BCFS HEALTH AND HUMAN SERVICES)
06.2021 - 05.2022
Hire, train, supervise, and evaluate program personnel in accordance with agency policies and procedures and federal and state standards and requirements
Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles, and other program resources and address issues and problems as needed
Build and maintain relationships between Compass Connections and local facilities’ staff, federal Office of Refugee Resettlement staff, the legal representative(s) for children in custody, Department of Homeland Security Immigration and Customs Enforcement, relevant consulates, and others regarding children’s placement or release
Oversee appropriate programming, treatment, and discharge planning for the service population
Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards.
Associate Program Director
Compass Connections (FKA BCFS HEALTH AND HUMAN SERVICES)
10.2019 - 06.2021
Assisting the Regional and Program Director in providing oversight of all programmatic services
Recruit, Train, and verify prospective foster parents
Assist with Pre and Post verification services for foster families
Manage ongoing licensing requirements for foster families
Complete timely and accurate documentation in accordance with agency policies and procedures, contract, regulatory requirements, and standards
Oversee compliance of all foster homes and their records
Provide supervision and evaluation of Foster Home Developers, Family support workers and trainer
Collaborate with Regional and Program Director to address workflow, personnel management, workplace policies/procedures, and program evaluation.
Family Focused Therapeutic Manager (Treatment Foster Care)
ACH CHILD AND FAMILY SERVICES
07.2014 - 10.2019
Responsible for the ongoing development, supervision, and evaluation of clinical case managers in the therapeutic foster Care program
Provided supervision for over forty treatment level children and their families
Responsible for ensuring quality services is provided to clients and families in compliance with best practices standards and all contract requirements
Responsible for overseeing treatment level services for children with behavioral and mental health challenges
Review and approve the E-CANs assessments, review plans of service; assist in setting goals and coordinating services and resources to stabilize behaviors to allow clients to remain in least restrictive settings.
Program Coordinator
ACH CHILD AND FAMILY SERVICES
04.2012 - 07.2014
Responsible for the successful development and delivery of the Job Preparation Program
Responsible for Leading the development, coordination and presentation of the program’s curriculum and evaluation methods
Researched, and implemented effective methods to educate client population, improving employment outcomes for clients
Responsible for the marketing and outreach needed to meet enrollment and employer relationship development goals
Provided job preparation services to include budgeting, resume writing and an understanding of benefits to an average of twenty kids.
Accounting Specialist
ACH CHILD AND FAMILY SERVICES
05.2011 - 04.2012
Responsible for processing all invoices and receipts, for various programs
Education
Master of Science - Social Work
Our Lady of The Lake University
San Antonio, TX
12.2019
Human Services
Bachelor of Science Colorado Technical University
Colorado Springs, CO
05.2014
Skills
13 years of nonprofit work /Mental Health,/Health and Human Services/Supervision
Recruitment/ Program Compliance & Protocols
Program Audits and Services/Program Developments
Staff Training and Client Orientation Training
Management of Therapeutic care and Unaccompanied minor program
Implementation of Children’s services
Overseeing daily operations and program budget
Certification
Trust Based Relational Intervention (TBRI) Educator
Satori Alternative for Managing Aggression (SAMA) Instructor
CPR/First Aid
Certified in ARISE Curriculum SAFE Homestudy
Presley Ridge Treatment Parent Training Curriculum & Trainer
LCPAA
Education
Our Lady of The Lake University, Colorado Tech University
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrator For Long Term Foster
Compass Connections (FKA BCFS HEALTH AND HUMAN SERVICES)
05.2022 - Current
Program Director
Compass Connections (FKA BCFS HEALTH AND HUMAN SERVICES)
06.2021 - 05.2022
Associate Program Director
Compass Connections (FKA BCFS HEALTH AND HUMAN SERVICES)
10.2019 - 06.2021
Family Focused Therapeutic Manager (Treatment Foster Care)
ACH CHILD AND FAMILY SERVICES
07.2014 - 10.2019
Program Coordinator
ACH CHILD AND FAMILY SERVICES
04.2012 - 07.2014
Accounting Specialist
ACH CHILD AND FAMILY SERVICES
05.2011 - 04.2012
Master of Science - Social Work
Our Lady of The Lake University
Human Services
Bachelor of Science Colorado Technical University
Trust Based Relational Intervention (TBRI) Educator
Satori Alternative for Managing Aggression (SAMA) Instructor
CPR/First Aid
Certified in ARISE Curriculum SAFE Homestudy
Presley Ridge Treatment Parent Training Curriculum & Trainer
LCPAA
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