Summary
Overview
Work History
Education
Timeline
Generic

Marisol Flores

Round Rock,Texas

Summary

Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Keller Property Mgt
Austin, Texas
01.2024 - 05.2024
  • Provided customer service by responding to inquiries from current and potential tenants in a timely manner.
  • Answered phone calls from prospective tenants and provided information about available rental units.
  • Assisted with the preparation and execution of lease documents for new tenants.
  • Coordinated maintenance services for existing tenants as needed.
  • Negotiated lease renewals with existing tenants.
  • Monitored tenant accounts for late or missed payments.
  • Collected rent payments from tenants and processed them into accounting software.
  • Scheduled viewings of rental properties with prospective tenants.
  • Inspected vacant units prior to move-in to ensure they are ready for occupancy.
  • Worked closely with property managers to ensure that all leasing activities are completed efficiently.
  • Detailed application requirements and answered questions from prospective tenants.
  • Conducted background checks on applicants.

Front Desk Medical Receptionist

Joint Chiropractic
Austin, Texas
2021.Dec - 2024.Jan
  • Maintained records of all participants in the organization's wellness programs.
  • Performed administrative tasks related to budgeting, scheduling events, ordering supplies.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Passionate about learning and committed to continual improvement.
  • Supported office staff and operational requirements with administrative tasks.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.

Front Desk Medical Receptionist

Dr James WIliams
San Antonio Tx, Texas
03.2019 - 11.2021
  • Scheduled appointments, managed patient records and updated medical histories.
  • Handled incoming mail including sorting letters according to departmental guidelines.
  • Verified patient demographics, entered data into electronic health record system and provided support to physicians.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
  • Greeted patients, verified insurance information and collected copays.
  • Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
  • Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
  • Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
  • Prepared and maintained accurate medical charts for each patient visit.

Front Desk Medical Receptionist

Austin Derm
Austin, Tx
  • Completed clerical duties and tasks for clinic administration.
  • Helped patients complete necessary medical forms and documentation.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Education

High School Diploma -

DelValle High School
Del Valle, TX
06-1993

Timeline

Leasing Consultant

Keller Property Mgt
01.2024 - 05.2024

Front Desk Medical Receptionist

Joint Chiropractic
2021.Dec - 2024.Jan

Front Desk Medical Receptionist

Dr James WIliams
03.2019 - 11.2021

Front Desk Medical Receptionist

Austin Derm

High School Diploma -

DelValle High School

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Marisol Flores