Marisol Forschbach
Wimauma,FL
Summary
Proven track record in patient care and administrative efficiency, exemplified during tenure at Gt Independence. Skilled in Spanish fluency and customer service, I enhanced patient satisfaction and streamlined office operations. Demonstrated dependability and attention to detail, significantly improving patient environment and support systems. Reliable Care Giver enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
16
16
years of professional experience
Work History
Senior CaregiverG
Gt Independence
01.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Cooked meals and assisted patient with eating tasks to support healthy nutrition.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Office Coordinator
Service Corporation International
04.2021 - 01.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Reviewed and signed incoming contracts to complete sales transaction.
- Completed date entry on Edrs website to generate Death Certificate for family as well as have doctors sign off on cause of death.
- Release urns to family.
- Process incoming payments and collect on outstanding accounts.
- Implement transportation for pick up of body on death calls.
Medical Receptionist
Hand and Wrist Center
01.2009 - 12.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Verified patients benefits as well as collect copays and deductibles upon arrival.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Education
High School Diploma -
Bellport Senior High School
Brookhaven, NYSkills
- Attention to Detail
- Customer Service
- Team Work
- Spanish Fluency
- Time Management
- Active Listening
- Dependability
Timeline
Senior CaregiverG
Gt Independence
01.2024 - Current
Office Coordinator
Service Corporation International
04.2021 - 01.2024
Medical Receptionist
Hand and Wrist Center
01.2009 - 12.2019
High School Diploma -
Bellport Senior High School