Marisol Galvez
Herriman,Utah
Summary
Accomplished General Manager with a proven track record at Costa Vida, enhancing operational efficiency and fostering customer and employee loyalty. Skilled in staff supervision and customer relationship management, I excel in strategic planning and team leadership, driving significant business growth. Fluent in bilingual communication, adept at building strong relationships across all levels. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
General Manager
Sol Agave
08.2020 - 08.2024
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Costa Vida
03.2013 - 08.2020
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Receptionist
South Point Pediatrics
01.2011 - 03.2013
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
Education
No Degree - Health Sciences
Salt Lake Community College
Salt Lake City, UT07.2026
GED -
Saddleback High School
Santa Ana, CA05.1999
Skills
- Staff Supervision
- Customer Relationship Management
- Schedule Management
- Staff training/development
- Team Leadership
- Vendor relationships
- Time Management
- Purchasing
- Customer Relations
- Client Relations
- Relationship Building
- Team Oversight
- Bilingual
- Employee Scheduling
Timeline
General Manager
Sol Agave
08.2020 - 08.2024
General Manager
Costa Vida
03.2013 - 08.2020
Receptionist
South Point Pediatrics
01.2011 - 03.2013
No Degree - Health Sciences
Salt Lake Community College
GED -
Saddleback High School
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