Marisol Garcia
Edinburg,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
QAQC
Firm Foundations of California
Simi Valley, CA
09.2023 - 10.2024
- Specified system components or direct product modifications to verify conformance with engineering design or performance specifications.
- Researched, designed and installed mechanical products or equipment to meet requirements.
- Estimated costs or submitted bids for engineering, construction or extraction projects.
- Developed and implemented best practices, quality assurance standards and project management procedures.
- Prepared reports detailing data analysis along with prospective solutions, benefits and costs.
- Minimized quality concerns when launching new products and processes through planning and communication.
- Supported purchasing team by correcting supplier quality errors and crafting procedures to prevent future concerns.
- Devised Manufacturing Inspection Test Plans, resulting in top-quality production.
- Coordinated and oversaw field inspections to guide and improve quality of activities.
- Formulated and updated organizational quality standards by creating documents outlining quality procedures.
- Trained and coached employees by explaining quality procedures, rules and regulations.
- Held quality control meetings to drive continual improvement of production.
- Crafted project quality plans to meet quality assurance and quality control expectations.
- Led quality control audits to develop audit reports, assess findings and suggest corrective or preventive actions.
- Conducted quality testing of equipment to identify problems and arrange for repairs.
- Collaborated with cross-functional teams on projects involving research and development, production operations.
- Implemented continuous improvement initiatives aimed at reducing defects and improving overall product quality.
- Monitored production processes to ensure that they are being executed according to approved procedures.
- Participated in design reviews to identify potential manufacturing issues before they arise.
- Created reports summarizing the results of all QA and QC activities for management review.
- Assisted in developing training programs for personnel on proper inspection techniques, documentation practices.
QAQC
Lat Long Infrastructure
Austin, TX
06.2019 - 10.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
Education
High School Diploma -
Edinburg High School
Edinburg, TX05-2006
Skills
- PPE use
- Verbal Communication
- Communication
- Multitasking
- Leadership
Languages
Spanish
Professional
References
References available upon request.
Timeline
QAQC
Firm Foundations of California
09.2023 - 10.2024
QAQC
Lat Long Infrastructure
06.2019 - 10.2023
High School Diploma -
Edinburg High School
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