Marisol Garduno

I was responsible for managing front-desk that’s everything is organization and in place. This includes scheduling and confirming patient appointments, handling phone calls, greeting patients, managing patient records, processing payments and insurance , and ensuring a smooth and welcoming office environment. Providing excellent customer service, communicate effectively with patients and dental staff, and maintain confidentiality and accuracy in all administrative tasks.

• Applied positive upselling and customer service skills to help customers locate merchandise and engage with different product options.
• Worked diligently to learn regular customer preferences, remember names and converse easily to build rapport.
• Trained new team members in cash register operation, stock procedures and customer service.

I was responsible for managing front-desk that’s everything is organization and in place. This includes scheduling and confirming patient appointments, handling phone calls, greeting patients, managing patient records, processing payments and insurance , and ensuring a smooth and welcoming office environment. Providing excellent customer service, communicate effectively with patients and dental staff, and maintain confidentiality and accuracy in all administrative tasks.