Marisol Gonzalez Carrillo
Roscoe,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level
Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Receiving Unloader
Lowes Distribution Center
02.2023 - 03.2024
- Maintained a safe working environment by adhering to company safety guidelines during unloading tasks.
- Showcased problem-solving skills when addressing discrepancies in shipping documents or damaged goods upon arrival.
- Aided in efficient order fulfillment, promptly staging products for delivery or pick-up after unloading and verification processes were complete.
- Improved receiving department productivity, collaborating closely with team members to unload trucks efficiently.
- Expedited the receiving process, using equipment such as pallet jacks and forklifts to unload heavy merchandise safely and efficiently.
- Upheld strict quality control standards when inspecting incoming shipments for defects or damages before acceptance.
- Contributed to maintaining an organized receiving area by consistently cleaning up debris from packaging materials.
- Maintained organized work area by storing equipment safely and properly.
Lead Shipping Clerk
Surestaff
05.2019 - 11.2022
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Contributed to increased productivity by training new team members on best practices for shipping operations.
- Enhanced customer satisfaction by resolving shipping issues promptly and professionally.
- Developed an effective system for processing returns or damaged goods quickly while minimizing loss exposure for the company.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Inbound Representative
Servicom
01.2015 - 04.2019
- Established rapport with customers, building trust and loyalty through personalized interactions.
- Managed high-volume calls while maintaining professionalism, empathy, and patience under pressure.
- Developed strong relationships with clients through exceptional communication skills and attention to detail.
- Exceeded performance metrics consistently by efficiently handling inbound calls and resolving customer issues quickly.
- Supported sales efforts by providing reliable information on available products or services that met clients'' individual requirements during inbound calls.
Education
High School Diploma -
Conalep
Mexico Mcdx09.1992
Skills
- Labeling and Tagging
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Adaptable to change
- Maintaining equipment
- Workplace Safety
- Organizational abilities
- Safety Protocols
- Forklift Operation
- Quality Control Procedures
- Maintaining records
- Equipment Operation
- Issue Troubleshooting
- Inventory Sorting
- Scanner operation
- Hazardous material safety
- Loading schedule experience
- Willing to Learn
- Problem-Solving
- Attention to Detail
- Team Collaboration
- Labeling and boxing
- Warehouse Operations
- Relationship Building
- Wrapping and boxing
- Safety Precautions
- Assembly and production
- Forklift Operator Certification
- Inventory Tracking
- Invoice Verification
Languages
Spanish
Native or Bilingual
Timeline
Receiving Unloader
Lowes Distribution Center
02.2023 - 03.2024
Lead Shipping Clerk
Surestaff
05.2019 - 11.2022
Inbound Representative
Servicom
01.2015 - 04.2019
High School Diploma -
Conalep
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