Marisol Jimenez
Rocklin,CA
Summary
Eager individual with strong communication and problem-solving skills. Demonstrates reliability and initiative in fast-paced environments. Motivated to learn and contribute positively to team goals and overall workplace success.
Overview
3
3
years of professional experience
Work History
CAP Team 2 Associate
Walmart
Rocklin, CA
07.2022 - 09.2023
- Managed inventory levels to ensure product availability and minimize stockouts.
- Implemented efficient restocking processes, enhancing overall store organization and customer satisfaction.
- Supported CAP Team 2 colleagues in executing comprehensive stocking plans for optimal product placement.
- Provided excellent customer service by addressing inquiries and resolving issues promptly and professionally.
- Consistently upheld company standards of cleanliness and organization throughout daily operations, creating an inviting shopping atmosphere for customers.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Housekeeper/Bed and Breakfast Operator
Holiday Inn Suites
Rocklin, CA
02.2021 - 09.2022
- Developed and implemented inventory management for cleaning supplies, reducing waste.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
- Collaborated with team members to streamline housekeeping processes, improving efficiency.
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
Hotel Front Desk Clerk
Holiday Inn
Rocklin, CA
10.2020 - 05.2021
- Greeted and checked in guests efficiently, ensuring a welcoming atmosphere.
- Processed reservations and cancellations using hotel management software.
- Assisted guests with inquiries, providing accurate information about services and amenities.
- Maintained cleanliness and organization of front desk area to promote professionalism.
- Collaborated with housekeeping staff to ensure timely room availability for guests.
- Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
- Answered phone within 10 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
Education
High School Diploma -
Roseville Adult School
Roseville, CA06-2016
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Complex Problem-solving
- Handling complaints
- Coordinating tasks
- Reservations management
- Menu memorization
Languages
Spanish
Professional Working
Timeline
CAP Team 2 Associate
Walmart
07.2022 - 09.2023
Housekeeper/Bed and Breakfast Operator
Holiday Inn Suites
02.2021 - 09.2022
Hotel Front Desk Clerk
Holiday Inn
10.2020 - 05.2021
High School Diploma -
Roseville Adult School