Marisol Juarez
San Antonio,TX
Summary
Adept at driving operational excellence, I leveraged analytical thinking and project management skills at Walton Signage to streamline processes and enhance team collaboration. My leadership significantly improved project success rates, demonstrating a strong blend of strategic analysis and team leadership abilities.
Overview
26
26
years of professional experience
Work History
Strategic Efficiency Analyst
Walton Signage
01.2023 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Optimized operational efficiency by redesigning workflow processes.
Director of Project Management
Walton Signage
01.2018 - 01.2023
- Increased overall project success rates by providing expert guidance to team members and ensuring alignment with organizational goals.
- Promoted a culture of continuous improvement by establishing performance metrics for regular evaluation and identifying areas for further enhancement.
- Ensured timely completion of projects through diligent monitoring of progress, proactive risk mitigation, and decisive action when necessary.
- Monitored project performance to identify areas of improvement and make adjustments.
- Identified plans and resources required to meet project goals and objectives.
- Tracked project and team member performance closely to quickly intervene in possible opportunities.
- Maintained open communication by presenting regular updates on project status to customers.
- Responsible for projecting and hitting monthly and yearly sales and order goals.
Account Manager
Apex Signage (Previously Southwest Signs)
01.2016 - 01.2018
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Fostered a culture of collaboration within the accounts team, resulting in improved communication between departments and better overall performance outcomes.
- Maintained up-to-date knowledge of industry trends, ensuring informed decision-making on account management initiatives.
Project Manager
Apex Signs (Formerly Southwest Signs)
01.2014 - 01.2016
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Project Coordinator
Southwest Signs
01.2012 - 01.2014
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Responded to requests for information on materials to inquiring parties.
Insurance Agent
USAA
12.2003 - 01.2011
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Calculated quotes and educated potential clients on insurance options.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Office Administrative Assistant
Imagery Graphic Systems
01.1999 - 12.2001
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
No Degree - Education
University of The Incarnate Word
San Antonio, TXNo Degree - Multidisciplinary Studies
UTSA
San Antonio12.2025
Skills
- Analytical Thinking
- MS Excel
- Team Collaboration and Leadership
- Documentation And Reporting
- Project Management
- Information Gathering
- Data Research and Validation
- Process Improvements
- Excel proficiency
- Compliance Analysis
- Issue Identification
- Forecasting ability
- Corrective Action Planning
Timeline
Strategic Efficiency Analyst
Walton Signage
01.2023 - Current
Director of Project Management
Walton Signage
01.2018 - 01.2023
Account Manager
Apex Signage (Previously Southwest Signs)
01.2016 - 01.2018
Project Manager
Apex Signs (Formerly Southwest Signs)
01.2014 - 01.2016
Project Coordinator
Southwest Signs
01.2012 - 01.2014
Insurance Agent
USAA
12.2003 - 01.2011
Office Administrative Assistant
Imagery Graphic Systems
01.1999 - 12.2001
No Degree - Education
University of The Incarnate Word
No Degree - Multidisciplinary Studies
UTSA
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