Marisol Lau
Roselle,IL
Summary
Self motivated and detail-oriented professional with a proven track record at Federal Express Corporation, adept in meeting coordination and administrative support. Excelled in managing logistics for high-profile events and streamlining travel arrangements. Skilled in Microsoft Office Suite, with a strong ability to adapt to change and foster collaborative teamwork.
Overview
26
26
years of professional experience
Work History
Director Administrative Assistant
Federal Express Corporation
08.2009 - Current
- Manages administrative responsibilities for two Directors, including calendar management, travel arrangements, expense reporting, meeting preparation, and handling confidential information.
- Works closely with management and non-management to provide effective assistance for specific aspects of business operations
- Plans and executes logistics for meetings and events, including preparing agendas, coordinating materials, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinates departmental invoices and payments, working with disbursements to ensure timely and accurate processing.
- Recorded transfers, terminations, changes in job classifications and merit increases to internal systems
- Trained employees on company policies and procedures.
Service Center Support
FedEx Freight
08.1999 - 08.2009
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operated computer systems to track shipments to improve efficiency and accuracy
- Responded proactively and positively to rapid change
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Resolved problems and provided exceptional customer service to internal and external customers.
Education
Some College (No Degree) - General Studies
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Fenton High School
Bensenville, IL05.1997
Skills
- Excellent written and verbal communication skills
- Confidentiality
- Adaptability and flexibility
- Strong organizational and time management abilities
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Detail-Oriented Approach
- Self-Motivated Work Ethic
- Effective Calendar Management
- Travel Coordination
Languages
Spanish
Native or Bilingual
Timeline
Director Administrative Assistant
Federal Express Corporation
08.2009 - Current
Service Center Support
FedEx Freight
08.1999 - 08.2009
Some College (No Degree) - General Studies
College of DuPage
High School Diploma -
Fenton High School
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