Marisol Lopez
Rock Hill,SC
Summary
Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. . Motivated to learn, grow within the company.
Overview
17
17
years of professional experience
Work History
Floater Teacher
York Technical College Child Development Center
Rock Hill, SC
12.2018 - 03.2020
- Built and maintained environment that stimulated learning and supported student achievement.
- Maintained correspondence with parents, establishing direct lines of communication for student accountability and performance management.
- Managed disciplinary actions for unacceptable behavior, working with individuals and supporting educational elements of remediation process.
- Exercised great adaptability in transitioning between assigned classrooms.
- Designed lesson plans, tailored curricula and provided special instructions to enhance existing structure.
- Supported students from varying backgrounds in ways necessary for successful grade completion.
- Monitored up to 18 students simultaneously with confidence and leadership.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Supervisor
Toys"R"Us
Pineville, NC
10.2011 - 11.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Answered questions about store policies and addressed customer concerns.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Logged reports, expenses, receipts and sales documents into digital database.
Price Accuracy Team Member
Babies "R" Us
Pineville, NC
02.2010 - 09.2011
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Prioritized tasks and projects to meet tight deadlines.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
Family Worker
Innovative Educational Program
Paterson, NJ
01.2007 - 09.2009
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist
Planned Parenthood
Paterson, NJ
01.2002 - 10.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Scheduled and confirmed appointments and meetings for senior management team.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Education
Associate of Arts - Early Childhood Education
York Technical College
Rock Hill, SCCertificate - Medical Office Administration
Berdan Institute
Totowa, NJ03.2006
High School Diploma -
Passaic High School
Passaic NJ06.2000
Skills
- Organizational abilities
- Lesson plan implementation
- Classroom management
- Parent Communication
- IEP documentation
- Relationship building and management
- Verbal and written communication
- Discipline
- Creative problem solving
- Team Building
- Schedule Coordination
- Honesty and Integrity
- Multitasking and Prioritization
- Friendly and Relatable
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
Floater Teacher
York Technical College Child Development Center
12.2018 - 03.2020
Supervisor
Toys"R"Us
10.2011 - 11.2018
Price Accuracy Team Member
Babies "R" Us
02.2010 - 09.2011
Family Worker
Innovative Educational Program
01.2007 - 09.2009
Receptionist
Planned Parenthood
01.2002 - 10.2006
Associate of Arts - Early Childhood Education
York Technical College
Certificate - Medical Office Administration
Berdan Institute
High School Diploma -
Passaic High School