Summary
Overview
Work History
Education
Skills
Timeline
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MARISOL LOZA

Glendale,AZ

Summary

Professional administrative expert with significant experience in high-level support roles. Possess strong skills in calendar management, document preparation, and office operations. Known for collaborative leadership, adaptability, and results-driven approach. Highly reliable and effective in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Senior Administrative Assistant

CVS Healthcare
10.2017 - Current
  • Provided day to day Administrative help to Director of Operations and 6 supporting Supervisors
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
  • Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.

Front Office Manager

New Leaf Hospitality
10.2015 - 02.2017
  • Supervised Guest Service Agents for 2 hotel properties with a team of 15+ employees.
  • Work closely with hotel management and provide HR assistance with time keeping and accounts payable and receivable
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.

Education

HIGH SCHOOL DIPLOMA -

BOSTROM HIGH SCHOOL
05.2013

Skills

  • High-level multitasking
  • Executive support
  • Strong organizational skills
  • Office administration
  • Proficient in Microsoft office
  • Bilingual- Fluent in Spanish

Timeline

Senior Administrative Assistant

CVS Healthcare
10.2017 - Current

Front Office Manager

New Leaf Hospitality
10.2015 - 02.2017

HIGH SCHOOL DIPLOMA -

BOSTROM HIGH SCHOOL

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MARISOL LOZA