Marisol Macias
Houston,TX
Summary
Obtain a position that will utilize my professional and extensive experience in sales and interior design. Excel in enhancing customer satisfaction and loyalty, while consistently meeting or exceeding sales objectives of the company and effectively assist clients. Skilled in logistics and presentation, with a talent for upselling and a goal-oriented approach. Administer employee / client development and rapport within the company.
Overview
22
22
years of professional experience
Work History
Junior Sales
Holland and Sherry
10.2023 - Current
- Assist Senior Sales as well as Territory / Showroom Manager through support on custom orders; including order entry payment collection, status updates, and arranging shipping / delivery
- Junior Sales will also be the in showroom "go-to" for in person price checks, stock checks, reserves, vendor communication and all immediate client service needs that are required locally
- Assist Senior Sales with aspects of presenting including road kit organization, note-taking and sample request input
- Communicate with Client Services and Purchasing Managers to provide updates, approve CFA's, or obtain status reports when Senior Sales are outside of the showroom
- While gaining experience in support and custom product, Junior Sales will also be responsible for developing a client list through outreach, activity and sales
Client Liaison
House and Town
04.2022 - 10.2023
- Conducted Sales ( create quotes, follow up, create orders and invoice)
- Procurement
- Operations
- Assist clients with design of furniture and spacing
- Assist with payroll
- Assist in management of team (cutting, seamstress, carpentry and upholstery
- Customer service
- Work with vendors
- Handle all shipping of drop offs and pickups of furniture
- Inventory (client fabric, client furniture, supply room and office supplies)
Operations Manager
Holland and Sherry
03.2016 - 04.2022
- Conducted inventory, administrative duties, assist in prepping and pulling of fabric schemes to assist with projects
- Track orders
- Invoice clients
- Working with vendors
- Assist in creating recurring business
- Maintain company standards and reliable customer service
- Support Senior sales
Expeditor
David Sutherland
03.2014 - 03.2016
- Order placement
- Managing of orders
- Tracking order status
- Invoicing clients
- Working with vendors
- Maintain company standards and reliable customer service
- Assist in creating recurring business
- Continual communication with clients
- Sales Support
Sales Associate
Courtney and Company
09.2013 - 03.2014
- Helped customers locate product and educate client on product
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Achieve sales plan
- In charge of showroom floor set and inventory
- Scheduling and payroll compliance
Senior Sales Associate
Cantoni
08.2002 - 03.2011
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Assist clients with financial and budgeting recommendations for present and future purchases
- Design consulting
- Home planning and product / vendor knowledge
- Continual communication with client about sales, custom orders and deliveries
Education
Associate of Arts - INTERIOR DESIGN
THE ART INSTITUTE OF HOUSTON
Houston, TX03-2003
Bachelor of Arts - PSYCHOLOGY AND CHILD DEVELOPMENT
Houston Baptist University
Houston, TX08-1997
Skills
- Interior Design
- Presentation Skills
- Budgeting
- Logistics
- Sales
- Goal-Oriented
- Upselling Strategies
Timeline
Junior Sales
Holland and Sherry
10.2023 - Current
Client Liaison
House and Town
04.2022 - 10.2023
Operations Manager
Holland and Sherry
03.2016 - 04.2022
Expeditor
David Sutherland
03.2014 - 03.2016
Sales Associate
Courtney and Company
09.2013 - 03.2014
Senior Sales Associate
Cantoni
08.2002 - 03.2011
Associate of Arts - INTERIOR DESIGN
THE ART INSTITUTE OF HOUSTON
Bachelor of Arts - PSYCHOLOGY AND CHILD DEVELOPMENT
Houston Baptist University
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