Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisol Messenger

Deckerville,MI

Summary

Dynamic retail professional with a proven track record at TJX Companies, excelling in customer service and sales expertise. Recognized for enhancing shopping experiences and achieving sales goals through effective teamwork and problem-solving. Committed to maintaining high standards of organization and attention to detail, ensuring customer satisfaction and loyalty.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

TJX Companies
Lapeer, Michigan
02.2024 - 08.2025

Holding a position as a retail sales associate, inquired tasks like (E.g.1) 'Enhancing shopping experiences by assisting customers in selecting products.' (E.g.2) 'Organizing merchandise displays for maximum visibility and accessibility of products is a fair task for customer satisfaction.' In time I achieved efficient checkout processes through accurate transaction processing at point-of-sale systems. (E.g.3) 'Collaborating effectively with team members to meet daily sales objectives was a daily routine to keep a smooth rhythm.' In times of stress I (E.g.4) 'resolved customer inquiries promptly, cultivating loyalty and repeat visits.' Every day I (E.g.5) 'handled returns and exchanges professionally, maintaining adherence to company policies.' When needed I (E.g.6) 'trained new staff on store procedures and sales strategies, improving overall effectiveness.' But the most important part of the job was (E.g.7) 'providing excellent customer service and engaging product demonstrations to drive interest among customers.'

Cashier

McDonald’s
North Branch, Michigan
08.2023 - 01.2024

As a cashier, I worked to ensure my space was well kept and clean. (E.g 1) 'Taking customer orders was a large sum of my job, it was my duty to ensure that customer satisfaction was guaranteed.' (E.g. 2) 'I was to ensure that the correct sum of cash was stored safely in the register.' I worked taking orders at the front desk, and provided excellent customer service. (E.g. 3) 'I followed safety procedures to prepare food, using gloves and equipment.' (E.g. 4) 'When employees were in need, I would take over to ensure that the flow of the operation went smoothly as planned.' (E.g. 5) 'If new employees required guidance, I trained them without guidance or instruction.' I (E.g.6) 'restocked cold goods, soft drinks, and safety equipment to keep a prepped and tidy environment.' As a cashier, in customer service I not only learned essential tasks, but this job also taught me to (E.g.7) 'work in high stress situations, effectively and resolve problems if a customer was in need.'

Housekeeper

Mary Spinning
07.2020 - 08.2023

In my previous role as a housekeeper, I worked tirelessly to (E.g. 1) 'guarantee that all spaces were clean and well maintained.' (E.g. 2) 'I followed safety procedures, so all spaces would be tidy and well kept.' This job allowed me to gain (E.g. 3) 'close attention to detail and cleanliness.' This experience has prepared me to (E.g. 4) 'work in an organizational manner, and time efficient way.' This experience as a housekeeper has instilled in me, a deep appreciation for the (E.g. 5) 'importance of attention to detail.' (E.g. 6) 'I am keenly aware that even the smallest details can make a difference in a clean environment.' Most importantly I (E.g. 7) 'collaborated with management to develop strategies for inventory management of cleaning supplies.'

Education

Currently Enrolled - Psychiatric Medicine

Deckerville Community High School
Deckerville Community High School, 2633 Black Rive
05.2026

Student - Psychiatric Medicine

North Branch High School
Brush Street North Branch MI 48461
05.2026

Skills

  • Customer service
  • Reliability and punctuality
  • Product knowledge
  • Cash register operation
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Phone etiquette
  • Fluent in language
  • Conflict resolution
  • Transaction/Order processing
  • Sales expertise
  • Policy and procedure adherence
  • Interpersonal and written communication
  • Independent judgement
  • Brand representation
  • Product merchandising
  • Sales goals attainment
  • Merchandise display
  • Sales trends
  • Complaint management
  • Product demonstrations
  • Customer follow-up
  • Visual display arrangement
  • Account assistance
  • Calm demeanor
  • Returns and exchanges
  • Stockroom safety procedures
  • Attention to detail
  • Adaptable and flexible
  • Goal driven
  • Team cooperation/Collaboration/Communication

Languages

French
Elementary
English
Native or Bilingual
Spanish
Elementary

Timeline

Retail Sales Associate

TJX Companies
02.2024 - 08.2025

Cashier

McDonald’s
08.2023 - 01.2024

Housekeeper

Mary Spinning
07.2020 - 08.2023

Student - Psychiatric Medicine

North Branch High School

Currently Enrolled - Psychiatric Medicine

Deckerville Community High School