Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marisol Moreno

Sacramento,CA

Summary

Seeking a Sterile Processing position in an environment.

Fast learner with strong attention to detail, organizational skills and a commitment to supporting patient safety and surgical team efficiency.

Overview

14
14
years of professional experience

Work History

Elderly Caregiver

Self Employed Services
01.2024 - Current
  • Offered companionship and kindness to my elderly client.
  • Assist with home cleaning, manage laundry, and complete weekly grocery shopping as well as cooking.
  • Assist with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.


Partner Relationship Manager

GoodLeap
06.2023 - Current
  • Maintained detailed records of partner interactions, agreements, and progress toward shared goals.
  • Managed a portfolio of strategic partners, ensuring timely execution of joint projects and revenue goals achievement.
  • Assist with monthly audit reports
  • Investigate possible fraudulent loans

Customer Service Representative Team Lead

GLS
03.2015 - 06.2023
  • Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
  • Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
  • Conducted regular performance evaluations, setting clear expectations and providing constructive feedback to support professional growth.

Customer Service Representative

Tele-Direct
08.2012 - 03.2015
  • Handled inbound and outbound queue for numerous different clients.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.


Caregiver

Help at Home Senior Care
09.2011 - 08.2012
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

High School Diploma -

Foothill High School
Sacramento, Ca

Skills

    Bilingual

    Organization and attention to detail

    Inventory management and supply restocking

    Following safety and sanitation protocols

    Time management in fast-paced environments

Timeline

Elderly Caregiver

Self Employed Services
01.2024 - Current

Partner Relationship Manager

GoodLeap
06.2023 - Current

Customer Service Representative Team Lead

GLS
03.2015 - 06.2023

Customer Service Representative

Tele-Direct
08.2012 - 03.2015

Caregiver

Help at Home Senior Care
09.2011 - 08.2012

High School Diploma -

Foothill High School

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