Marisol Munoz
Los Lunas,New Mexico
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
The UPS Store 6594
Los Lunas, NM
04.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures and customer services.
- Adhered to company initiatives and achieved established goals.
Education
GED -
CNM
Albuquerque, NM06-2023
Skills
- Organization and Time Management
- Decision-Making
- Customer Service
- Task Prioritization
- Calm Under Pressure
- Product Sales
- Payment Processing
- Sales Goals Attainment
- Shipment Processing
- Retail Store Operations
- Stocking and Receiving
- Cash Register Operation
- Positive and Professional
- POS System Operation
- Exceeds Sales Goals
- Goal-Oriented
- Relationship Building
- Teamwork and Collaboration
Accomplishments
- Get recognized for my professionalism with customers
- Get compliments for knowing what I am doing
- Get recognized for being very helpful and respectful no matter the situation
- Get recognized for being a fast worker
- Able to meet goals that are given
Custom
- Good with kids of any age
- Have amazing cleaning skills
- Always driven to do my best
- Having a mindset to succeed in life
- Artistic skills
References
References available upon request.
Timeline
Sales Associate
The UPS Store 6594
04.2023 - Current
GED -
CNM
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