Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marisol Murillo

Marisol Murillo

Temecula,CA

Summary

Results-driven and customer- focused professional with a Bachelor's degree in Communication Studies and a strong background in financial services and entrepreneurship. Over five years of experience in managing a successful beauty business, demonstrating expertise in client engagement, cash handling, and problem- solving. Passionate about educating clients on financial solutions and leveraging technology to enhance their banking experience. Proven ability to build and nurture strong relationships, effectively communicate financial products, and deliver exceptional service that aligns with clients' financial goals. Committed to operational excellence and adhering to regulatory standards while contributing to a positive team environment.

Overview

21
21
years of professional experience

Work History

Lead Body Art Practitioner

Brow Boss Beauty
11.2023 - Current
  • Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
  • Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
  • Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
  • Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.

Business Owner

BE Uniquely Yours
02.2020 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.

Food Server

El Torito
08.2007 - 03.2011
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.

Shipping and Receiving Coordinator

JC Transportation
05.2005 - 06.2007
  • Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
  • Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
  • Ensured compliance with all relevant regulations regarding hazardous materials handling, maintaining a safe working environment for the team.
  • Coordinated with suppliers to schedule timely deliveries, minimizing warehouse congestion and maximizing storage efficiency.

Receptionist

Tapia Brothers Company
06.2004 - 05.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Communication Studies

California Baptist University
Riverside, CA
08-2024

Associate of Science - Pre Nursing

Riverside City College
Riverside, CA
07-2018

Skills

    Client engagement : Proven ability to have deep conversations with clients to understand their financial and life priorities, connecting them to appropriate solutions

    Cash handling: over five years of experience with accurate cash transaction processing and managing cash responsibilities

    Financial Service Knowledge: Understanding of financial products and services, gained through coursework and entrepreneurial experience

    Communication: confident and effective communicator, comfortable engaging clients and educating them on self-service technologies such as mobile and online banking

    Problem-solving: Strong critical thinking skills, applying logical solutions to meet client needs effectively

    Time management: Efficiently manages time and capacity to focus on results and enhance the client experience

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Body Art Practitioner

Brow Boss Beauty
11.2023 - Current

Business Owner

BE Uniquely Yours
02.2020 - Current

Food Server

El Torito
08.2007 - 03.2011

Shipping and Receiving Coordinator

JC Transportation
05.2005 - 06.2007

Receptionist

Tapia Brothers Company
06.2004 - 05.2005

Communication Studies

California Baptist University

Associate of Science - Pre Nursing

Riverside City College

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