MARISOL NAVARRO

Ensured quality of tomatoes through thorough inspection before processing.

Conducted tests for acidity levels, measuring soluble solids and evaluating color.

• Manage and present safety training plans to all seasonal employees, as well as job-specific safety training and procedures for sanitation and chemicals
• Understand and manage all plant equipment cleaning and sanitizing in an efficient and timely manner to ensure the plant is in compliance with all food safety requirements
• Train and regularly manage a team of 30+ individuals
• Responsible for all of food safety and quality internal audits written policies and procedures while making recommendations for corrective actions or modified procedures as the need arises
• Responsible for ensuring company compliance and any new procedures that may become necessary are properly written and current policies, practices and procedures needing modification are properly documented and implemented
• Knowledgeable in HACCP (Hazardous Analysis of Critical Control Points) integration into the facility, QA (Quality Assurance) procedures, SSOP (Standard Sanitation Operating Procedures), SOP (Standard Operating Procedures), GMP (Good Manufacturing Practices)

• Demonstrated care and understanding by engaging customers in conversations, active listening, asking questions and leveraging available conversation starters as needed
• Introduced customers to the appropriate banker or internal partner to proactively help meet their financial needs and provide appointment setting options as appropriate
• Maintained a cash drawer including cash handling and balancing
• Served as risk management leaders by understanding and managing risks in the business, adhering to policies, procedures and controls, and ensuring compliance with applicable laws, rules, and regulations
• Regularly adapted to customer needs, complete service transactions, open accounts, and refer customers to another branch employee for additional support when needed.
• Collected and updated new hire employee information verification and took complete and accurate messages and scheduling mutually acceptable appointment times utilizing an electronic practice management system

• Greeted and welcomed visitors entering establishment, determined the nature and purpose of visit, and directed or escorted them to the appropriate person and office
• Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• Operated telephone switchboard to answer, screen, or forward calls, while also providing information, taking messages, or scheduling appointments