MARISOL OSORIO
Racine
Summary
Dedicated, energetic, and skilled in assisting customers with any need. With customers and employees alike, is extremely service-oriented and professional. Motivated and professional, with a pleasant and hardworking personality. Exceeding customer expectations to increase customer loyalty and retention is something I'm passionate about. Efficient Manufacturing Associate recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in quality control, machinery operation, and safety protocols that ensure consistent excellence in production environments. Excel in team collaboration, problem-solving, and adaptability, bringing valuable soft skills to optimize manufacturing processes and outcomes.
Overview
5
5
years of professional experience
Work History
Manufacturing Associate
Foxconn
Racine
10.2023 - Current
- Operated assembly line equipment to produce electronic components efficiently.
- Inspected products for quality assurance and adherence to specifications.
- Collaborated with team members to streamline manufacturing processes.
- Assisted in training new associates on safety protocols and equipment usage.
- Maintained accurate inventory of materials and supplies for production needs.
- Followed safety procedures to ensure a hazard-free work environment.
- Adjusted machinery settings based on production requirements and standards.
- Clean work areas regularly to maintain a safe working environment.
- Communicated with co-workers to improve unit production.
- Pack finished products into shipping containers or crates for distribution or storage.
- Collaborate with other team members to improve production processes while ensuring safety protocols are followed at all times.
- Inspected finished products to verify conformance with customer requirements.
Cashier Customer Service
Walmart Supercenter
Mount Pleasant
02.2022 - 01.2023
- Created a new employee evaluation process that resulted in significant performance improvements.
- Was in charge of both cash and credit card transactions.
- Help out customers when in need of assistance.
- Train and keep track of colleges, whenever we have new employees showing protocol.
- Kept up with sales, and made sure customers were satisfied with purchase.
Cashier Customer Service
Dunham's Sports
Racine
01.2021 - 05.2021
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Was in charge of both cash and credit card transactions.
- Returns and defective products are my responsibility.
- Answered an average of calls, per day, responding to customer inquiries, resolving problems, and informing customers about new products.
- Preformed great attitude to customers and colleges.
- Achieved a boost of percentage to the store, for customers e-mails.
Education
High School -
J. I. Case High School
Racine, WI01.2021
Skills
- Basic math skills
- Reading
- Positive learning process
- Conflict and dispute resolution
- Sales
- Customer service
- Multitasking
- Bilingual
- Safety measures
- Heavy lifting
- Customer satisfaction
- Communication skills
- Equipment operation
- Safety protocol compliance
- Manufacturing standards
- Team collaboration
- Employee training
- Attention to detail
- Adaptable mindset
- Assembly line experience
- Adaptable learner
Timeline
Manufacturing Associate
Foxconn
10.2023 - Current
Cashier Customer Service
Walmart Supercenter
02.2022 - 01.2023
Cashier Customer Service
Dunham's Sports
01.2021 - 05.2021
High School -
J. I. Case High School