Summary
Overview
Work History
Education
Skills
Additional Information
Additionalinformation
Certification
Languages
Timeline
Generic
Marisol Patel

Marisol Patel

Newnan,GA

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Family and Community Resource Coordinator (FCRC)

Replications Inc
08.2022 - 06.2024
  • Provided comprehensive case management services to individuals seeking assistance with accessing resources or navigating complex systems.
  • Enhanced resource accessibility for community members through regular updates and communications.
  • Coordinated educational workshops to address specific community needs, fostering knowledge growth and skill development.
  • Established referral networks with external agencies to ensure seamless service provision for clients in need.

Parent Engagement Program Manager

Children Of Promise
06.2021 - 06.2022
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.

Activity Specialist (STEM)

New York Junior Tennis League (NYJTL)
01.2021 - 06.2021
  • Developed and implemented themes and activities for children in the grade range K-5.
  • Implemented behavior management strategies to maintain a positive, structured, and safe environment for all participants.
  • Planned and oversaw implementation of special nutrition program activities and farmer's market trips.
  • Maintained accurate records of attendance, incident reports, and other documentation as required by organization policies.

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Service Group Leader

El Barrio's Operation Fightback, SYEP
06.2016 - 08.2019
  • Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
  • Led a team of dedicated students, providing guidance and mentorship to ensure their success in achieving service learning project objectives.
  • .Enhanced participant engagement in programs by tailoring content delivery methods suited to individual learning styles preferences.
  • Designed innovative training materials, enhancing the learning experience for participants and promoting skill development.

Program Manager/Activity Director

Serenity Adult Daycare
01.2011 - 06.2016
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Facilitated workshops and conducted one-on-one training to educate team members.

Lead Clinical Medical Assistant

New York Physicians
01.2006 - 01.2011
  • Managed inventory control systems to ensure adequate supplies were always available for efficient daily operations in the clinic setting.
  • Promoted a team-oriented work environment by fostering open communication channels between staff members, leading to increased morale and reduced turnover rates.
  • Mentored newly-hired medical assistants during their orientation period, providing guidance on job responsibilities, facility policies, and workplace expectations.
  • Improved patient-provider communication by creating easy-to-understand educational materials and resources for various medical conditions.

Medical Receptionist Supervisor

Best of Health Medical Practice
04.2000 - 01.2006
  • Assisted in managing conflicts among staff members when needed; fostered open communication channels which ultimately strengthened overall team dynamics.
  • Improved patient satisfaction by ensuring prompt and efficient front desk operations.
  • Monitored employee performance regularly through evaluations; provided constructive feedback that led to improved job skills and confidence among staff members.
  • Oversaw daily cash handling procedures, maintaining accurate financial records and safeguarding company assets.

Medical Receptionist

Musculoskeletal Pain Management
10.1998 - 04.2000
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

MS in Health Communications For Social Change -

CUNY School Of Public Health
New York, N.Y.
05.2026

BS in Community Health Education and Promotion - Public Health Education And Promotion

Lehman College
Bronx, N.Y.
05.2021

Skills

  • Case Management
  • Implementing Trauma Informed Care Approaches
  • Crisis Management and Intervention
  • Health Education
  • Program Management & Evaluation
  • Budget Management
  • Health Counseling
  • Implementing Evidence-Based Practices
  • Group Facilitation
  • Presentations
  • Leadership
  • Supervision
  • Communications
  • Microsoft Suite
  • Community Data Collection
  • CANVA
  • Community Engagement
  • Community Organizing
  • Family Support Services
  • Resource Allocation
  • Parental Involvement
  • Strategic Partnership Formation
  • Event Planning
  • Public Health
  • Needs Assessment
  • Capacity Building
  • Advocacy
  • Project Management
  • Training and Facilitation
  • Writing and editing
  • Nonprofit Management
  • Policy Advocacy
  • Research and evaluation
  • Partnership Building
  • Stakeholder Management
  • Budgeting and finance
  • Client Advocacy
  • Cultural Competency
  • Cross-Functional Teamwork
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Effective Communication
  • Active Listening
  • Adaptability and Flexibility
  • Written and verbal communication
  • Certified in CPR/AED
  • Client Needs Assessments
  • Team building
  • Task Prioritization
  • Self Motivation
  • Analytical Thinking
  • Goal Setting
  • Interpersonal Communication
  • Strategic Planning
  • Staff Training
  • Interviewing skills
  • Health Promotion Strategies
  • Leadership Qualities
  • Creativity and Innovation
  • Data Analysis Capabilities
  • Behavior Change Techniques
  • Public Speaking Proficiency
  • Community Outreach Abilities
  • Social Marketing Knowledge
  • Health policy understanding
  • Mental health awareness
  • Health education expertise
  • Health Promotion
  • Chronic Disease Management

Additional Information

Supported underprivileged families with special needs children in District 75 school., Increased parental involvement by 40% through school and community collaboration., Organized educational workshops and events, strengthening community bonds., Facilitated access to essential services by partnering with local agencies., Enhanced parental participation by 30% through community engagement initiatives., Assessed family needs, established community resource networks, provided case management., Increased parental engagement by 30%, enhancing participation in support programs., Developed strategic plans for family support, optimizing resource allocation and service delivery., Monitored and evaluated program effectiveness, improving family satisfaction and engagement metrics by 20%., Achieved measurable improvements in family support and resource accessibility., Designed and implemented STEM lesson plans, enhancing curriculum for multi-grade classroom., Supervised and guided two activity specialists, fostering a collaborative environment., Created an equitable academic space, promoting inclusive education for all students., Managed classroom dynamics effectively, ensuring an engaging and productive learning atmosphere., Supervised and coordinated activities of two specialists, ensuring program consistency and student engagement., Promoted senior program in local community, increasing participation by 40%, Developed and executed marketing strategies, boosting engagement in information sessions, Planned and implemented activities per Department of Aging regulations, ensuring compliance, Managed program budget, supervised activity specialists, and conducted quality assurance audits, Scheduled team meetings, assigned tasks, and maintained high program standards, Scheduled and managed patient appointments, ensuring efficient clinic operations and high patient satisfaction., Maintained accurate medical records, supporting effective patient care and compliance with regulations., Processed billing and coding for insurance, optimizing revenue cycle and reducing claim denials., Collected blood samples and administered medications under physician guidance, ensuring patient safety and accurate treatment., Led a team to streamline patient flow, reducing wait times by 25% and enhancing overall patient satisfaction.

Additionalinformation

Parenting Journey Group, Evidence Based Cognitive Behavioral Therapy Group for Parents, Annual Community School Forum, Community School Forum in Collaboration with School Administration, Strategic Partnership Formation, Creating a Network of Referral Resources, Project Manager, 08/2018, 2024, The Office of International Studies, The Bronx, N.Y., I love reading self help books, engaging in self-care, and creative writing., Judith Dean, jdean@replicstions.org, (718) 687-8580, Ayesha Young, ayoung@replications.org, +1 (347) 693-8797

Certification

  • Certified Parenting Journey Group Facilitator, The Parenting Journey Organization.
  • Certified Family Support Specialist The National Family Support Network
  • Certified Medical Assistant - 2015

Languages

Spanish
Full Professional

Timeline

Family and Community Resource Coordinator (FCRC)

Replications Inc
08.2022 - 06.2024

Parent Engagement Program Manager

Children Of Promise
06.2021 - 06.2022

Activity Specialist (STEM)

New York Junior Tennis League (NYJTL)
01.2021 - 06.2021

Service Group Leader

El Barrio's Operation Fightback, SYEP
06.2016 - 08.2019

Program Manager/Activity Director

Serenity Adult Daycare
01.2011 - 06.2016

Lead Clinical Medical Assistant

New York Physicians
01.2006 - 01.2011

Medical Receptionist Supervisor

Best of Health Medical Practice
04.2000 - 01.2006

Medical Receptionist

Musculoskeletal Pain Management
10.1998 - 04.2000

MS in Health Communications For Social Change -

CUNY School Of Public Health

BS in Community Health Education and Promotion - Public Health Education And Promotion

Lehman College
  • Certified Parenting Journey Group Facilitator, The Parenting Journey Organization.
  • Certified Family Support Specialist The National Family Support Network
  • Certified Medical Assistant - 2015
Marisol Patel