Marisol Perez Sanchez
San Leandro,California
Summary
Bilingual customer service professional with a strong focus on attention to detail and time management. Proven ability to enhance team collaboration and optimize workflow in fast-paced environments. Proactive professional with experience in customer-facing roles. Strong communication skills combined with effective time management ensure smooth operations and excellent service delivery. Ready to leverage expertise in a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx
Hayward, California
04.2025 - Current
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Communicated with supervisors regarding workflow and issues encountered.
- Lifted and moved packages of varying sizes and weights.
- Labeled parcels accurately according to company guidelines.
Restaurant Hostess
Sons of Liberty Alehouse
San Leandro, CA
09.2023 - 06.2024
- Managed reservation system to optimize seating arrangements.
- Monitored dining flow to ensure smooth operations during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed reservations, waitlists, and special requests for large parties.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Sales Associate
Fox Racing Head
Livermore, California
05.2023 - 09.2023
- Processed customer transactions quickly and accurately at the point of sale.
- Provided product knowledge to customers about Fox Racing merchandise and promotions.
- Assisted customers in selecting appropriate gear and apparel for their needs.
Education
Associate of Arts - Film And Video Production
Chabot College
Hayward, CA06-2028
High School Diploma -
San Leandro High School
San Leandro, CA06-2024
Skills
- Film production
- Video editing
- Fluent bilingualism
- Customer service
- Communication skills
- Time management
- Team collaboration
- Attention to detail
- Workplace cleanliness
- Physical stamina
Languages
Spanish
Native/ Bilingual
Timeline
Package Handler
FedEx
04.2025 - Current
Restaurant Hostess
Sons of Liberty Alehouse
09.2023 - 06.2024
Sales Associate
Fox Racing Head
05.2023 - 09.2023
Associate of Arts - Film And Video Production
Chabot College
High School Diploma -
San Leandro High School