Marisol Pitre
Land O' Lakes,FL
Summary
Professional medical coordinator with extensive experience in managing office operations and patient interactions. Skilled in administrative tasks and improving office efficiency, consistently supporting team collaboration and adapting to changing needs. Recognized for excellent organizational skills and effective communication abilities.
Experienced with overseeing medical office functions and patient scheduling. Utilizes strong organizational and multitasking abilities to maintain efficient office operations. Track record of effective communication and teamwork, ensuring high level of patient satisfaction.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Administrator Partner
Lehigh Valley Hospital-Cedar Crest
02.2021 - Current
- Currently supports the day-to-day administrative and operational needs by facilitating and coordinating daily patient flow activities
- Manage charting functions, attaining bed assignments
- Timely clerical duties of answering phones, taking and delivery messages
- Supplies and equipment ordering in accordance with procedure and fiscal budgeting
- Influence effective communication mechanisms among Physicians, Nurses, office personnel, patients, caregivers, visitors and external agencies and offices
- Collaborate directly with Nursing staff about patient admittance and transfers
- Transcribes physician orders, ensures test results and other pertinent information are filed appropriately and in a timely manner for review
- Troubleshoots and takes corrective measures in care and handling equipment and refers problems when they are beyond my scope of authority utilizing the accepted chain of command
Medical Office Coordinator
BayCare Medical Group
07.2016 - Current
- Manages schedules, organizes office functions, and oversees daily operations of office to situate employees in their work environment as efficiently and stress-free as possible
- Responsible for patient appointments, conference meetings, seminars, insurance billing, staff evaluations and patient flow
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.
- Increased office efficiency with effective management of medical records and documentation.
Patient Access Specialist
Crystal Run Healthcare
04.2014 - 06.2016
- Prepared clinical information for Breast biopsy, ultrasound, mammogram, MRI/CT and maintained appointment calendars for patients
- Assisted in insurance functions including authorizations, co-pay and financial services
- Maintained communication with physicians and nurses
- Answered, screened, and transferred an average of 40 telephone calls per day
Patient Access Specialist
Indian River Medical Center
08.2009 - 07.2013
- Performed registration functions for Urgent cares/ED, and cardiology department
- Clerical duties, ensuring proper demographic information, and insurance inquiries
Patient Access Specialist
Sacred Heart Hospital
09.2008 - 03.2009
- Performed registration clerical duties for the admitting department, collaborated closely with physicians, nurses and insurance companies
Director Assistant
Methodist Hospital
01.1997 - 01.2006
- Assisted the department director
- Minutes, note taking, typed memorandums
- Answered 25+ phone calls daily, greeted and checked patients in
- Registered patients, scheduled appointments and maintained daily calendar for director
- Prepared next day schedule orders and insurance authorizations
Education
Associates Degree - liberal arts and science
Touro College
New York, NY06.2007
Skills
- Bilingual-Spanish
- Leadership
- Office administration
- Administrative support
- MS office
- Documentation and reporting
- Team building and leadership
- Staff management
- Employee supervision
- Resourceful and analytical
- Decision-making
- Time management
- Task delegation
- Staff training and development
- Attention to detail
Certification
Basic Life Support (BLS), American Heart Association, Allentown, PA, 08/01/21
Timeline
Administrator Partner
Lehigh Valley Hospital-Cedar Crest
02.2021 - Current
Medical Office Coordinator
BayCare Medical Group
07.2016 - Current
Patient Access Specialist
Crystal Run Healthcare
04.2014 - 06.2016
Patient Access Specialist
Indian River Medical Center
08.2009 - 07.2013
Patient Access Specialist
Sacred Heart Hospital
09.2008 - 03.2009
Director Assistant
Methodist Hospital
01.1997 - 01.2006
Basic Life Support (BLS), American Heart Association, Allentown, PA, 08/01/21
Associates Degree - liberal arts and science
Touro College
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