Marisol Rivera

Executive Secretary

Fedex Ground

Maspeth, NY

01.2012 - Current

Executed special objectives and projects in response to executive team and board member requests.
Supported back office hiring and employment processes
requirements.
Performed research on specific topics as requested by management personnel.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Ensured that all records were maintained in accordance with company policies and procedures.
Took detailed notes in meetings and disseminated information afterward.
Responsible for maintaining confidential files pertaining to executive operations.
Prepared invoices and drafted memos for executives.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Developed a tracking system to monitor the progress of projects assigned to executives or departments.
Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
Compiled information from multiple sources into concise summaries for review by executive team members.
Managed executives' calendars to keep track of events, meetings and activities.
Reviewed incoming correspondence; distributed materials accordingly.
Assisted with special projects as needed; provided input on project plans when requested.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Managed director's calendar and prepared meeting agenda and materials.
Maintained filing system for all documents related to executive activities.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Delivered optimal administrative, customer service and case management support.