Marisol Romero
Mission,TX
Summary
Industrious Testing Coordinator skilled in supervising and performing manual testing procedures illustrated over 7 years in production environments. Well-versed in team mentoring and development to foster efficiency and drive company growth.
Overview
8
8
years of professional experience
Work History
Testing Coordinator
IDEA Public Schools
07.2021 - Current
- Enhanced testing efficiency by streamlining test coordination processes and procedures.
- Reduced testing errors through meticulous attention to detail and diligent monitoring of testing protocols.
- Implemented data-driven strategies for improved testing outcomes, analyzing trends and identifying areas for improvement.
- Facilitated effective communication between testers, developers, and stakeholders to ensure timely resolution of issues.
- Managed multiple simultaneous projects while maintaining strict deadlines and high-quality standards in test coordination.
- Improved overall testing quality with thorough documentation practices and regular progress reports.
- Developed comprehensive training materials to enhance tester skills and knowledge, leading to more accurate results.
- Maintained a secure testing environment by enforcing strict adherence to confidentiality guidelines and security protocols.
- Increased stakeholder satisfaction through timely delivery of accurate test results and insightful recommendations.
- Coordinated cross-functional teams for efficient collaboration during the entire testing process.
- Optimized resource allocation by accurately assessing project requirements, ensuring successful completion within budget constraints.
- Assisted in the development of robust test plans, incorporating best practices for maximum effectiveness.
- Provided expert guidance on test methodologies, contributing to better understanding among team members and improved performance outcomes.
- Continuously updated knowledge of industry trends and emerging technologies, applying this learning towards more effective test coordination efforts.
- Streamlined reporting processes, ensuring clear communication of findings to relevant parties while minimizing time spent on administrative tasks.
- Promoted a positive work environment by fostering strong relationships with colleagues, clients, and stakeholders alike in the pursuit of shared goals regarding testing success.
- Exceeded client expectations consistently by delivering exceptional service and support throughout the testing process.
- Collaborated closely with QA teams in devising tailored solutions that address specific challenges faced during the testing phase.
- Championed continuous improvement initiatives within the organization by advocating for adoption of cutting-edge tools, techniques, and methodologies in testing coordination.
- Trained and developed new testing team members and provided continuous mentoring.
- Developed automated testing to increase efficiency and accuracy of test procedures.
- Contributed to quality control efforts and investigation of failed products.
- Provided technical support to production personnel.
- Recorded inspection and test results on data sheets.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Managed budgets for training programs, ensuring optimal allocation of resources for maximum impact.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Partnered with external vendors to source specialized training content or services when required by organizational needs or strategic priorities.
- Improved communication between students and school staff by serving as a liaison to address concerns and provide feedback.
- Supported student success by offering peer-to-peer mentorship, sharing study tips, and advising on course selection.
- Aided in increasing retention rates by connecting struggling students with appropriate academic resources or support services.
Mentor Teacher
Momentum Education
02.2021 - 06.2022
- Improved student comprehension by incorporating diverse teaching methods and materials tailored to individual learning styles.
- Enhanced classroom management, leading to a more focused and productive learning environment.
- Developed innovative lesson plans, resulting in increased student engagement and retention of material.
- Strengthened student performance through consistent feedback, assessment, and targeted support.
- Championed professional development opportunities, staying current with educational trends to continuously enhance teaching skills.
- Established strong rapport with students through genuine interest in their well-being, academic growth, and personal achievements.
- Evaluated instructional materials regularly to assess their effectiveness in meeting course objectives while adapting as needed for continuous improvement in student outcomes.
- Located materials and online resources by demonstrating use of equipment and software.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Assisted in the creation of individualized learning plans for each mentee, addressing their specific needs and goals.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Collaborated with faculty and staff to identify areas where peer mentors could provide additional support.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Supported student success by reviewing assignments, offering feedback, and assisting in goal setting.
- Connected mentees with academic resources such as tutoring services or workshops when needed to improve performance levels.
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Participated in ongoing training to enhance mentoring skills and stay updated on best practices in student success strategies.
- Evaluated program effectiveness by collecting data on mentee outcomes, making recommendations for improvements based on findings.
- Established trust and rapport with mentees by maintaining confidentiality regarding sensitive information during mentoring sessions.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Developed mentees' life skills such as time management and communication.
- Assessed students' knowledge, comprehension, and study habits to track progress and set realistic goals.
- Assisted mentee in getting acclimated to new position or responsibilities with consistent coaching and assisting with task prioritization.
- Implemented strategies to help mentees manage stress and difficult emotions.
- Provided holistic support to assist with academic, emotional and social challenges.
- Supported mentees in navigating college admissions processes and achieving academic success.
- Provided resources to support students in achieving career goals.
- Helped students develop organizational, time management and study skills.
- Advised students on educational, career and social opportunities.
Additional Assistant
IDEA Public Schools
08.2020 - 07.2021
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving solutions.
- Supported executives in daily tasks, improving productivity and reducing workload pressure.
- Managed complex scheduling for multiple team members, ensuring optimal use of time and resources.
- Assisted in the preparation of presentations, contributing to professional meetings and conferences success.
- Handled sensitive information with discretion, maintaining strict confidentiality to protect company interests.
- Coordinated travel arrangements for staff members, optimizing cost-effectiveness and organization.
- Served as a liaison between departments, fostering communication and collaboration for seamless operations.
- Organized various events to promote team building and fostered a positive work environment.
- Maintained accurate records through diligent data entry and document filing practices.
- Provided exceptional customer service by addressing inquiries promptly and professionally, enhancing client satisfaction levels.
- Collaborated on projects across departments, resulting in improved workflows and outcomes.
- Streamlined office supply inventory management, reducing costs while ensuring availability of necessary items at all times.
- Prepared correspondence on behalf of executives, ensuring timely communication with internal teams and external partners alike.
- Conducted research as needed for projects or initiatives, providing valuable insights to inform decision-making processes.
- Assisted in developing department goals and objectives, supporting continuous improvement efforts throughout the organization.
- Implemented digital filing systems that increased accessibility of critical documents while reducing physical storage needs significantly.
- Contributed to human resource functions such as recruiting, onboarding new employees successfully which resulted in reduced turnover rates.
- Established strong relationships with both internal colleagues and external vendors to facilitate smooth operations and collaboration.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Greeted guests in with friendliness and professionalism.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Performed wide-ranging administrative, financial and service-related functions.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Trained and supervised employees on office policies and procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Supported community health efforts by conducting mobile testing events, reaching vulnerable populations in underserved areas.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Collaborated with healthcare professionals to track positive cases and provide timely notifications of COVID-19 test results.
- Assisted in developing training materials for new COVID-19 testers, enabling quick integration into the team and increased efficiency.
- Maintained accurate records of each test administered, facilitating efficient contact tracing efforts in case of positive results.
- Promoted patient confidentiality by securely handling sensitive information during the registration and post-test notification processes.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
- Managed inventory levels of essential supplies such as swabs and test kits, ensuring uninterrupted testing services for the community.
- Addressed any patient concerns or inquiries regarding COVID-19 symptoms, referring them to appropriate healthcare professionals when necessary.
- Enhanced parent-teacher communication by efficiently managing phone calls and email inquiries.
- Streamlined administrative tasks for increased office productivity, including filing and document management.
- Improved school security by diligently monitoring visitor access and implementing sign-in procedures.
- Contributed to a welcoming environment with professional demeanor and excellent customer service skills.
- Supported student enrollment processes by accurately collecting and organizing required documentation.
- Assisted in maintaining accurate student records by updating the database system regularly.
- Facilitated efficient meeting scheduling between school staff, parents, and students as needed.
- Collaborated with administrators to plan and execute successful school events, such as open houses and conferences.
- Provided essential clerical support for teachers by preparing materials, photocopying, and distributing documents.
- Enhanced the overall student recruitment process by implementing new strategies and improving communication with prospective students.
- Developed strong relationships with high schools, colleges, and other educational institutions to promote our programs effectively.
- Organized successful campus events for prospective students, providing them with information on academic programs, extracurricular activities, and campus life.
- Increased the overall number of enrolled students through targeted outreach efforts and personalized followups.
- Collaborated closely with admissions team members to streamline application processes and improve enrollment rates.
- Evaluated potential recruitment markets and identified new opportunities for reaching out to diverse student populations.
- Represented our institution at college fairs, open houses, and other recruitment events to expand our reach in the community.
- Conducted informative presentations for groups of prospective students and their families, addressing their questions about campus life and academic options.
- Improved conversion rates of inquiries into applications by offering ongoing support throughout the decision-making process.
- Maintained accurate records of all interactions with prospects to track progress towards enrollment goals effectively.
- Established strong partnerships with community organizations to support collaborative efforts in recruiting local talent.
- Organized material distribution and transportation logistics in accordance with executive direction.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Enhanced student performance by implementing effective tutoring strategies and personalized learning plans.
- Streamlined scheduling processes for improved efficiency and increased availability of tutoring sessions.
- Collaborated with fellow supervisors to establish best practices and drive continuous improvement in the tutoring program.
- Maintained detailed records of student progress, enabling targeted interventions and support where needed.
21st Century Tutor
IDEA Public Schools
09.2018 - 06.2021
- Enhanced student engagement by incorporating multimedia tools and resources into tutoring sessions.
- Boosted students'' confidence in their abilities through personalized lesson plans and constructive feedback.
- Collaborated with fellow tutors to develop best practices for 21st-century learning techniques.
- Utilized online platforms to facilitate remote tutoring sessions, ensuring continuity of education despite external circumstances.
- Assessed individual student needs and tailored instruction accordingly, resulting in improved academic performance.
- Implemented creative problem-solving strategies during tutoring sessions, promoting critical thinking skills among students.
- Adapted teaching methods based on evolving curriculum standards, maintaining relevance in a rapidly changing educational landscape.
- Established positive rapport with students and parents, fostering open communication channels for ongoing progress updates.
- Developed customized study materials to reinforce key concepts, enhancing student retention of information.
- Monitored student progress closely and adjusted instructional approaches as needed to optimize learning outcomes.
- Promoted a growth mindset among students by celebrating incremental improvements and encouraging persistence through challenges.
- Integrated real-world examples into lessons to demonstrate the practical applications of learned concepts and skills.
- Encouraged collaborative learning through group activities and peer-to-peer discussions during tutoring sessions.
- Facilitated connections between course content and students'' personal interests, increasing investment in their own learning process.
- Cultivated strong relationships with school staff members to align tutoring goals with classroom objectives for seamless integration.
- Stayed current on emerging trends in education technology and integrated innovative tools into tutoring practices for enhanced learning experiences.
- Offered ongoing support and resources for students beyond tutoring sessions, fostering independent learning habits and a commitment to lifelong education.
- Assisted students in resolving deficiencies to enhance academic performance.
- Worked with course directors, faculty members and other tutors to develop solid teaching plan.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Taught students remotely using online video chat platform and other delivery channels.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Team Associate
Tasty Treats Snack Shop & Catering
03.2018 - 11.2018
- Enhanced team productivity by streamlining communication and implementing efficient task management systems.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Collaborated with cross-functional teams to complete projects on time and under budget.
- Developed strong relationships with clients, resulting in repeat business and increased referrals.
- Optimized workflow processes for improved efficiency and reduced operational costs.
- Conducted regular performance evaluations, identifying areas for improvement and implementing targeted training initiatives.
- Led team efforts in achieving project milestones while maintaining high-quality standards throughout all deliverables.
- Implemented innovative solutions to address complex challenges, ultimately improving overall team performance.
- Coordinated training sessions for new team members, ensuring seamless integration into the existing workforce structure.
- Streamlined reporting processes, enabling faster decision-making based on accurate and up-to-date information.
- Managed resource allocation effectively, leading to optimal utilization of personnel and assets within the organization.
- Mentored junior colleagues, fostering professional development and career growth opportunities within the company.
- Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
- Spearheaded successful negotiations with vendors, securing advantageous terms for both product procurement and service delivery contracts.
- Maximized profitability by identifying cost-saving measures without compromising service quality or client satisfaction levels.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Continuously checked products for quality assurance according to strict guidelines.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Resolved issues quickly to maintain productivity goals.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Created appealing displays for routine arrangements and special promotions.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Generated and maintained accurate production records.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Managed inventory of parts and components.
- Completed daily inspection of machines and equipment.
- Developed and implemented process improvement strategies.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Monitored production processes to identify and address potential issues.
- Investigated and resolved production issues.
Daycare Teacher
Little Diamonds Kingdom
04.2018 - 10.2018
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Assisted in the design of an updated curriculum to better align with early childhood education standards.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Contributed to improved program quality by participating in professional development workshops and training sessions.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Implemented curriculum to enhance classes with learning-focused activities.
- Utilized technology to develop instructional materials and activities for children.
- Monitored classroom to verify safe and secure environment.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Incorporated music, art and literature into curriculum.
- Supported students in developing self-esteem and self-confidence.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Helped new preschool children get used to classes by giving one-on-one support.
- Assessed student progress and provided feedback on educational development.
Freelancer
Internship
09.2016 - 07.2018
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Optimized project efficiency by creating and implementing effective task management strategies.
- Increased revenue through successful marketing campaigns for various clients.
- Strengthened client relationships with consistent communication and timely project updates.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
- Expanded professional network through attending industry events and engaging in online communities.
- Utilized advanced software tools to produce visually appealing designs for client projects.
- Collaborated with cross-functional teams to ensure seamless delivery of services, increasing overall team productivity.
- Improved project outcomes by proactively addressing potential issues and offering creative solutions.
- Educated clients on best practices for their specific industries, helping them achieve better results from our services.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Secured new business opportunities through targeted outreach efforts and persuasive presentations.
- Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
- Delivered exceptional customer service throughout the engagement process, leading to positive reviews and testimonials from satisfied clients.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Boosted personal brand recognition through regular blog posts or articles showcasing my expertise in the field.
- Collaborated with clients to define project requirements and deliverables.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Gathered, organized and input information into digital database.
- Developed and maintained user documentation to establish product understanding.
Education
No Degree - Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
- Classroom Management
- Performance Testing
- Application testing
- Scrum Framework
- Project management proficiency
- Student needs assessment
- Training and coaching
- Employee Training
- Multimedia Utilization
- Patience and Persistence
- Objection handling
- Lead Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Testing Coordinator
IDEA Public Schools
07.2021 - Current
Mentor Teacher
Momentum Education
02.2021 - 06.2022
Additional Assistant
IDEA Public Schools
08.2020 - 07.2021
21st Century Tutor
IDEA Public Schools
09.2018 - 06.2021
Daycare Teacher
Little Diamonds Kingdom
04.2018 - 10.2018
Team Associate
Tasty Treats Snack Shop & Catering
03.2018 - 11.2018
Freelancer
Internship
09.2016 - 07.2018
No Degree - Business Administration And Management
Southern New Hampshire University