Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Marisol Rubio

Houston

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Ojos Locos Sports Cantina
Houston
06.2023 - 11.2024
  • Provided excellent customer service and maintained a positive dining experience.
  • Took accurate food and drink orders from customers at busy tables.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed cash registers, processed payments, and handled customer transactions.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
  • Recommended menu items and upsold specials to enhance guest satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.

Drive-Thru Cashier

Whataburger
Porter
04.2021 - 07.2023
  • Processed customer orders efficiently at high-volume drive-thru window.
  • Handled cash and card transactions with accuracy and speed.
  • Maintained cleanliness and organization of work area during shifts.
  • Provided friendly customer service to enhance dining experience.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Greeted customers, took orders, and provided product information.
  • Received payment from customers and made change as needed.
  • Maintained knowledge of current menu items, prices, and promotions.

Education

New Caney High School
New Caney, TX

Skills

  • Order accuracy
  • POS operation
  • Cash handling
  • Menu knowledge
  • Customer relationship management
  • Time management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Task prioritization
  • Sales techniques
  • Strong work ethic
  • Customer feedback management
  • Multitasking and organization
  • Quality control
  • Performance improvement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

Food handlers

TABC

Timeline

Server

Ojos Locos Sports Cantina
06.2023 - 11.2024

Drive-Thru Cashier

Whataburger
04.2021 - 07.2023

New Caney High School

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