Marisol Ruiz
Floresville,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
20
20
years of professional experience
Work History
Sales Associat
Gucci
02.2018 - 01.2022
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Recommended complementary purchases to customers, increasing revenue.Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed strong communication and organizational skills through working on group projects.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Sales Supervisor
Stage Stores
03.2007 - 01.2011
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Utilized data analysis techniques to identify patterns in consumer behavior that informed marketing strategies moving forward.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Streamlined sales processes through introduction of efficient systems and tools, optimizing resource allocation.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Created innovative sales strategies, leading to improved market share and visibility for company''s products.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Developed and implemented strategies to increase sales and improve customer service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Boosted sales by implementing effective training programs for new and existing employees.
Licensed Practical Nurse
Memorial Hospital Of Texas County
07.2002 - 04.2006
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Comforted and counseled patients and families throughout care process.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Coordinated patient transfers to other facilities.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Obtained patient vital signs and input/output measurements from inpatients.
- Reviewed patient history to verify conditions and current medications.
- Monitored patient health conditions to report changes to assigned physician.
- Developed and implemented individualized patient care plans.
- Delivered emotional support to patients and families during challenging times.
- Provided patient education on health care issues and prescribed medications.
- Cared for wounds, provided treatments, and assisted with procedures.
- Took samples to complete diagnostic and routine assessment tests.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
- Mentored new nursing staff to enhance professional development opportunities within team dynamic.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Assisted with admissions, appointments, transfers, and discharges.
- Helped patients complete bathing, dressing and eating.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Promoted culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
Education
Bachelor of Science -
Oklahoma Panhandle State University
Goodwell, OK05.2006
High School Diploma -
Colegio Bautista De Caguas
Caguas Puerto Rico 05.1999
Skills
- Strategic Planning
- Negotiation Tactics
- Problem-Solving
- Flexible Schedule
- Gift Wrapping
- Decision-Making
- Product Knowledge
- Meeting deadlines
- Guest Relations
- Positive Customer Engagement
- Goal-Driven
- Special Order Coordination
- Time Management
- Building Customer Loyalty
- Customer Assistance
- Inventory Tracking
Languages
Spanish
Native or Bilingual
Timeline
Sales Associat
Gucci
02.2018 - 01.2022
Sales Supervisor
Stage Stores
03.2007 - 01.2011
Licensed Practical Nurse
Memorial Hospital Of Texas County
07.2002 - 04.2006
Bachelor of Science -
Oklahoma Panhandle State University
High School Diploma -
Colegio Bautista De Caguas