Marisol Ruiz
Santa Fe,NM
Summary
With a proven track record at Presbyterian Medical Group, I excel in OR scheduling and data management, enhancing operational efficiency by transitioning Prior Auth systems to web-based platforms. Bilingual and adept in cross-functional collaboration, my strategic decision-making and effective communication skills drive significant improvements in revenue and team performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor
Christus
Santa Fe, NM
02.2024 - Current
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Implemented strategies to take advantage of new opportunities.
- Trained new employees on company policies, job duties, and performance expectations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed a team of 100 employees, ensuring that high productivity and quality standards were met.
OR Scheduler
Presbyterian Medical Group
08.2015 - 03.2024
- Increased overall revenue by implementing efficient processes.
- Managed scheduling of surgeries and operating room assignments.
- Entered data into databases efficiently and accurately.
- Secured new clients through effective referral strategies.
- Streamlined process compliance to acquire authorizations.
- Engineered and implemented the structure of Provider Block.
- Oversaw operational functions for maximum effectiveness.
- Implemented transition of Prior Auth System to a web-based solution.
- Demonstrated proficiency in Epic.
Radiology Scheduler
Santa Fe Imaging
Santa Fe, NM
05.2018 - 10.2020
- Coordinated MRI, CT scans, and Mammograms.
- Managed thorough check-ins for all patients.
- Communicated with doctor’s offices to amend order details.
- Facilitated communication by translating for Spanish-speaking clients.
- Maintained updated records of insurance information across systems.
- Utilized EPIC system to optimize operational workflows.
- Planned and coordinated IR schedules.
- Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
Manager
Santa Fe Family Health
Santa Fe, NM
05.2011 - 10.2015
- Oversaw the creation of employee schedules to optimize team coverage.
- Supervised compilation of detailed reports.
- Ensured compliance with payroll regulations.
- Managed daily operational functions.
- Managed personnel to ensure efficient workflow.
- Facilitated skill development workshops to enhance staff performance.
- Maintained strict compliance with organizational standards.
- Optimized budget utilization.
- Guaranteed highest level of patient care.
- Maintained efficient communication channels with all tiers of employees.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Education
Certificate - Billing and coding
Brookline college
02.2012
High School Diploma -
Aztec Home Schooling
Albuquerque, NM02-2011
Skills
- Responsive to Diverse Settings
- Bilingual in Spanish and English
- Event Scheduling
- Time Tracking Coordination
- Accurate Data Entry
- Cross-Functional Collaboration
- Effective Communication
- Strategic Decision Making
- Diverse Cultural Understanding
- Proactive Leadership
- Structured Workspace Arrangement
- Interpersonal Patience
- Strategic Issue Identification
- Effective Professional Conduct
- Skilled in Data Management and Analysis
- Cross-functional coordination
- Documentation expertise
- Medical terminology
- Human resources management
- Policy enforcement
Certification
Billing and Coding
Timeline
Supervisor
Christus
02.2024 - Current
Radiology Scheduler
Santa Fe Imaging
05.2018 - 10.2020
OR Scheduler
Presbyterian Medical Group
08.2015 - 03.2024
Manager
Santa Fe Family Health
05.2011 - 10.2015
Certificate - Billing and coding
Brookline college
High School Diploma -
Aztec Home Schooling
Similar Profiles
Tobias J. WashingtonTobias J. Washington
Executive Director, Digital HR Transformation and Employee Experience at CHRISTUSExecutive Director, Digital HR Transformation and Employee Experience at CHRISTUS
Kara CarterKara Carter
Registered Nurse, Intermediate Care Unit at CHRISTUS Good Shepherd Medical CenterRegistered Nurse, Intermediate Care Unit at CHRISTUS Good Shepherd Medical Center
Chelsia BellChelsia Bell
Staff Scheduler at Christus Trinity Mother Frances HospitalStaff Scheduler at Christus Trinity Mother Frances Hospital
Luz Gonzales BernalLuz Gonzales Bernal
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Dennis GascaDennis Gasca
Security Police Officer 1 Lieutenant at Centerra Los Alamos/N2MISSecurity Police Officer 1 Lieutenant at Centerra Los Alamos/N2MIS