Marisol Ruvalcaba

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Managed approximately 20 - 30 incoming calls and emails per day from customer.

• Collaborated effectively with team members to achieve common goals and deliver exceptional customer service.

• Demonstrated strong communication skills to ensure clear and efficient interactions with customers and colleagues.

• Exhibited attention to detail during food running tasks to ensure accuracy and timeliness of orders.

• Maintained a clean and organized dining area by promptly bussing tables after customers finished their meals.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.