Marisol Sanchez
Chicago,IL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
9
9
years of professional experience
Work History
Human Resources Specialist
Target
08.2019 - Current
- Remain up to date on legal requirements and government reporting regulations affecting HR functions.
- Handles employee complaints, grievance, and disputes.
- Ensure compensation and benefits are in line with company policies and legislations.
- Identify and manage training and development needs for employees.
- Assessed and filtered resumes from potential job candidates to identify qualified individuals.
- Supported clients with HR practice development and program creation, including performance management and evaluations, job descriptions and salary ranges.
Patient Service Representative
Advocate Medical Group
09.2021 - 08.2024
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Provided accurate guidance to patients on appointment scheduling, insurance queries, and office protocols.
United States Army Specialist
Medical Logistics
01.2016 - 01.2024
- Manage all aspect of ordering, receiving and storing medical supplies and equipment.
- Ensure the supplies and equipment are stored in their correct location according to procedures and safety regulations.
- Operate safety equipment such as forklift and hand carts to safely offload equipment.
- Responsible for keeping track of inventory level of products and accounting of all medical supplies and equipment.
- Listened to clients' needs and assisted with identifying and securing appropriate services.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Recorded and reported job-related activities to find discrepancies.
Pharmacy Technician
Value Care Pharmacy
06.2019 - 08.2019
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
- Maintained clean and organized pharmacy shelving and work areas.
Guest Advocate
Target
11.2016 - 08.2019
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed all sales transactions promptly to prevent long customer wait times.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Verified customer identification for alcohol or tobacco purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
Education
Associate Of Science - Pharmaceutical Medicine
Malcom X College
Chicago, ILSkills
- Reliable and trustworthy
- Leadership
- Friendly, positive attitude
- Active listening
- Computer skills
- Fluent in Spanish
- Organization
- People skills
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative
Advocate Medical Group
09.2021 - 08.2024
Human Resources Specialist
Target
08.2019 - Current
Pharmacy Technician
Value Care Pharmacy
06.2019 - 08.2019
Guest Advocate
Target
11.2016 - 08.2019
United States Army Specialist
Medical Logistics
01.2016 - 01.2024
Associate Of Science - Pharmaceutical Medicine
Malcom X College
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