Marisol Tejeda
Pasadena,TX
Summary
Friendly Counter Attendant with strong communication and customer service skills. Dedicated to quickly and thoroughly resolving questions and issues to delight of patrons. Thrives in fast-paced settings. Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives. Resourceful Paper Maker known for high productivity and efficient task completion. Possess specialized skills in pulp preparation, sheet forming, and drying processes. Excel in problem-solving, teamwork, and adaptability, ensuring smooth operation and quality output in paper production environments. Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
Overview
10
10
years of professional experience
Work History
Costumer Service
Computer Associates
Pasadena, Texas
02.2021 - 12.2022
- Provided customer service support to clients.
- Provided courteous customer service during delivery transactions.
- Conducted performance reviews for customer service staff.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Developed strategies to improve customer service levels.
- Emphasized fast, friendly customer service.
- Performed data entry tasks, including updating customer information in databases.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
Teacher
Alpha Academy #3
Pasadena, Texas
10.2018 - 12.2019
- Utilized technology-based learning tools to enhance classroom instruction.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Developed and implemented lesson plans based on curriculum objectives.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Organized parent conferences throughout the year to discuss student progress.
- Encouraged critical thinking skills and problem solving strategies among students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Provided individualized instruction to meet the needs of all students.
- Assessed student performance through tests, quizzes and other assessments.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Supervised students throughout day, both in classroom and outside during breaks.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Child Caregiver
Firefly Dual Language Academy
Pasadena , Texas
08.2018 - 11.2018
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Organized age-appropriate activities such as arts and crafts, games and educational lessons.
- Prepared meals according to dietary requirements and preferences.
- Helped toddlers transition into pre-school settings through supportive guidance.
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Taught basic language and math concepts through play-based learning methods.
- Maintained accurate records of each child's attendance, behavior, meals served, naps taken and activities participated in.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Communicated with parents about daily activities and any concerning behaviors.
Co Maneger
Little Caesars
Pasadena, TX
01.2013 - 01.2015
- Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
- Maintained inventory levels by ordering supplies and tracking sales.
- Established procedures for handling returns and exchanges efficiently.
- Monitored daily operations to ensure efficient workflow.
- Resolved conflicts between employees in a professional manner.
- Analyzed financial data to identify areas of improvement and implement strategies to increase profitability.
- Maintained cleanliness standards throughout the store by delegating duties among staff members.
- Directed recruitment, hiring, and training of new staff members.
Cashier
Food Town Grocery Stores
Pasadena, Texas
10.2012 - 12.2013
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Sam Rayburn High School
Pasadena, TX05-2012
Skills
- Outstanding customer service
- Dining customer service
- Customer service experience
- Customer service abilities
- Call Center Customer Service
- B2B sales and customer service
- Diagnostic Services Monitoring
- Service planning
- Food Service
- Microsoft Office expertise
- Data Entry
- Operations Management
- Financial Management
- Student Engagement
- Classroom Instruction
- Motivating students
- Technology Integration
- Web development
- Marketing Communications
Languages
English
Professional
Spanish
Professional
Timeline
Costumer Service
Computer Associates
02.2021 - 12.2022
Teacher
Alpha Academy #3
10.2018 - 12.2019
Child Caregiver
Firefly Dual Language Academy
08.2018 - 11.2018
Co Maneger
Little Caesars
01.2013 - 01.2015
Cashier
Food Town Grocery Stores
10.2012 - 12.2013
High School Diploma -
Sam Rayburn High School
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