MARISOL TEJEDA
Huntington,NY
Summary
Compassionate Call Agent recognized for building strong customer relationships while providing effective solutions to complex problems. Versatile Graphic Designer developed unique custom artwork by generating innovative ideas and collaborating with marketing and management teams to refine concepts. Marketing professional thrived in fast-paced environments, consistently meeting tough deadlines and challenging objectives.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Graphic designer
GraphxSource
San Pedro Sula
08.2023 - Current
- Designed print and digital graphics for GraphxSource client campaigns.
- Created visual content for diverse projects at GraphxSource, enhancing brand identity and engagement.
- Developed brand-consistent layouts using GraphxSource style guidelines.
- Collaborated with marketing teams on visual concepts and revisions.
Graphic Designer, Community Manager Assistant & Production Artist
Signs Cloud HN Graphic Design Agency
05.2023 - 07.2023
- Assisted with daily operations at Yude Canahuati Ford in San Pedro Sula
- Delivered assistance for over 1 year and 6 months to improve workflow efficiency
Teacher
Fountain of Light Bilingual Christian School
06.2015 - 06.2017
- Taught bilingual lessons aligned with the Fountain of Light Christian curriculum.
- Prepared daily lesson plans and classroom materials for diverse learners.
- Taught bilingual lessons aligned with the Fountain of Light Christian curriculum.
- Encouraged students to explore their creativity through various art projects for 5th to 7th grade students
- Conducted Bible-based instruction in a classroom setting with prayer, worship, and character lessons.
Chat agent in Customer Service & Dealer
STREAM AIO WIRELESS
08.2013 - 10.2015
- Collaborated with dealer to resolve technical issues during customer live chat
- Apply warranty claims for any damaged smartphones.
- Facilitated smartphone sales transactions and provided a customer a better deal
- Tracked employment duration of 2 years and 2 months
KMS 2 SOLUTION - Agent in Sales & Customer Service
ALTIA BUSINESS PARK
05.2012 - 06.2013
- Worked as an agent in Sales & Customer Services.
- Troubleshot customer internet connections
- Supported technology-driven initiatives for BPOs and ITOs, contributing to innovative development in outsourcing industries.
- (1 year, 2 months)
Call Center - Agent in Sales & Customer Service
MYRON BUSINESS GIFT
03.2009 - 08.2011
- Provided sales and customer service support while working as a call center agent.
- Assisted customers with payments, troubleshooting accounts, and changing order information.
- Executed detailed cleaning tasks.
- Processed payments, resolved account issues, and modified order information.
- No applicable information available
- N/A
Interpreter English - Spanish (Medical Brigades)
Baptist Church on Homedale
Huntington, Ny
02.2010 - 01.2011
- Gained experience over four years in diverse roles
- Volunteered at church to assist with translation tasks.
- Translated pastoral messages, facilitating communication for church members and visiting families
- Supported bilingual communication during prayer meetings and church gatherings
- Volunteered at church to assist with translation tasks as needed.
Teacher
Filger Bilingual School
01.2007 - 01.2009
- Facilitated bilingual education in Math, Science, and Art for grades K-7, fostering student engagement and participation.
- Delivered bilingual lessons in accordance with Christian school curriculum standards.
- Managed classroom routines and student behavior, creating a positive and structured learning environment.
- Developed and organized classroom materials for Fountain of Light students to support diverse learning needs.
- Supervised daily classroom routines to maintain order and structure.
Virtual Assistant as Graphic designer
RARE
- Designed visual content for RARE's UBPP Workshop project, enhancing project presentation and engagement over 1 year.
- Coordinated inbox communications and prioritized requests for timely responses from appropriate team members.
- Scheduled virtual meetings and maintained shared calendars for RARE staff.
- Created and organized documents, reports, and correspondence to support efficient RARE operations.
Education
Christian bilingual school.
Agape Christian Academy
Catholic non-bilingual school
Instituto San Jose
Non religion High school
Instituto Romulo Ernesto Duron
Degree - Graphic Design
CEUTEC SAP
Marketing
USAP
Skills
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Adobe Fresco - iPad
- Canva Pro
- Printavo
- Sprout Social
- Facebook Meta Business
- Instagram Meta Business
- Marketing
- Copywriting
- Project Management
- Community Manager
- Notion
- Trello
- G-Suite/MS Office (gSheets/Excel)
- Microsoft Teams
- Slack
- Outlook emails
- Embird
Certification
Myron Business Gift Certificate in DST - Embroidery 2018, Myron Business Gift Recognition for TEAM BUILDING 2019, Filger Bilingual School Certificate SUSAETA TEAM BUILDING 2008, Adobe Certification in process..., Digital Marketing in process...
ENGLISH TEST EF SET
Marisol Tejeda Romero has successfully completed the EF SET Certificate and has earned the English level., EF SET 61/100 C1 Advanced, Awarded on: 7 Oct 2023, Understanding the results, Your level of English is 61/100 on the EF SET score scale and C1 Advanced according to the Common European Framework of Reference (CEFR). This score is calculated as an average of your reading and listening scores, Listening Section 50/100 B1 Intermediate, Reading Section 72/100 C2 Proficient, www.efset.org/cert/3AYTrB
Timeline
Graphic designer
GraphxSource
08.2023 - Current
Graphic Designer, Community Manager Assistant & Production Artist
Signs Cloud HN Graphic Design Agency
05.2023 - 07.2023
Teacher
Fountain of Light Bilingual Christian School
06.2015 - 06.2017
Chat agent in Customer Service & Dealer
STREAM AIO WIRELESS
08.2013 - 10.2015
KMS 2 SOLUTION - Agent in Sales & Customer Service
ALTIA BUSINESS PARK
05.2012 - 06.2013
Interpreter English - Spanish (Medical Brigades)
Baptist Church on Homedale
02.2010 - 01.2011
Call Center - Agent in Sales & Customer Service
MYRON BUSINESS GIFT
03.2009 - 08.2011
Teacher
Filger Bilingual School
01.2007 - 01.2009
Virtual Assistant as Graphic designer
RARE
Christian bilingual school.
Agape Christian Academy
Catholic non-bilingual school
Instituto San Jose
Non religion High school
Instituto Romulo Ernesto Duron
Degree - Graphic Design
CEUTEC SAP
Marketing
USAP