Marisol Topete
Hayward,CA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations at East Palo Alto Charter School, showcasing strong communication skills and adaptability. Excelled in maintaining high cleanliness standards and improving service efficiency, demonstrating reliability and a positive attitude. Achieved significant improvements in team collaboration and customer experience.
Overview
7
7
years of professional experience
Work History
Personal Nanny
Ofelia Gutiérrez
01.2024 - 01.2025
- Maintained a clean and organized play area, promoting a healthy environment.
- Utilized creative problem-solving skills to address unexpected situations or emergencies effectively while maintaining composure under pressure.
- Promoted healthy habits through meal preparation and the encouragement of regular exercise for children.
- Assisted in the coordination and management of family schedules, ensuring timely arrival at events and appointments while prioritizing the best interests of the child.
Cafeteria Assistant
East Palo Alto Charter School
01.2022 - 01.2023
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Restocked condiments, beverages, and utensils per expected use levels.
- Provided exemplary service to students, staff, and visitors.
- Enhanced customer satisfaction by providing efficient and friendly service in the cafeteria.
- Supported kitchen staff by assisting with food preparation, improving overall efficiency of meal production.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
Cafeteria Worker
DEMEX Assesores
10.2017 - 12.2020
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Received and stored incoming supplies according to procedures.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
- Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
- Enhanced customer experience with friendly and prompt service, ensuring all patrons felt valued and attended to.
- Greeted customers and provided menus upon arrival to dining area.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
Skills
- Positive attitude and energy
- Strong communication skills
- Adaptable to change
- Reliability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Nanny
Ofelia Gutiérrez
01.2024 - 01.2025
Cafeteria Assistant
East Palo Alto Charter School
01.2022 - 01.2023
Cafeteria Worker
DEMEX Assesores
10.2017 - 12.2020
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