Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Marisol Torres

Marisol Torres

Bronx,USA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

22
22
years of professional experience

Work History

Garage Lead

Quick Park
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively directly with a client with minimal supervision.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Administrative Assistant

Quick Park
08.2024 - 03.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Admin Assistant/Receptionist

United Elevator Consultants
04.2021 - 07.2022
  • 1. Participate in team meetings and propose improvements, if necessary.
  • 2. Schedule all team members to keep project workflow on track.
  • 3. Maintain project correspondence by reviewing project proposals and preparing memos, meeting minutes and emails.
  • 4. Communicate with clients to identity and define project requirements, scope and objectives.
  • 5. Schedule and attend project team meetings and/or conference calls to improve efficiency and effectiveness of the project schedule and work approach.
  • 6. Provide periodic report on project progress and key issues and findings.
  • 7. Participate in meetings with clients, subcontractors, etc.
  • 8. Communicate and liaise verbally and in writing between customers, visitors, enquires and relevant staff, and interpret and respond clearly.
  • 9. Project coordination and implementation as needed such as developing scope or memos for distribution.
  • 10. Ability to serve as back-up to other co-workers as the business required.
  • 11. Extensive office/customer support working with a high volume call center environment.

Project Coordinator

CBA Elevator Consultants LLC
02.2015 - 07.2020
  • Customer Relationship Management and continuous building and developing.
  • Participate in project design meetings and propose improvements, if necessary.
  • Coordinate all team members to keep project workflow on track
  • Maintain project correspondence by reviewing project proposals and preparing memos, meeting minutes and emails.
  • Communicate with clients to identity and define project requirements, scope and objectives.
  • Coordinate and review bidding process.
  • Prepare project contracts (AIA).
  • Schedule and attend project team meetings and/or conference calls to improve efficiency and effectiveness of the project schedule and work approach.
  • Provide periodic report on project progress and key issues and findings.
  • Participate in meetings with clients, subcontractors, etc.
  • Maintain CRM data within Deltek.

Office Administrator

Lift-Tech LTD
01.2013 - 01.2015
  • Communicate and liaise verbally and in writing between customers, visitors, enquires and relevant staff, and interpret and respond clearly.
  • Project coordination and implementation as needed such as developing scope or memos for distribution.
  • Processed annual elevator testing reports for filing with the authority having jurisdiction.
  • Ability to serve as back-up to other co-workers as the business required.
  • Assist with scheduling and supporting field personnel to ensure
  • Extensive office/customer support working with a high volume call center environment.

Executive Assistant to CEO

BP Elevator Co.
01.2011 - 01.2013
  • Direct support of Company President and Sales Vice President.
  • Project coordination and implementation as needed such as developing scope or memos for distribution.
  • Service contract administration.
  • Prepare weekly payroll and process expense reports.
  • Preparation of modernization, repair and monthly maintenance proposals.

Account Performance Manager

Diebold, Inc.
01.2007 - 01.2008
  • Assist team in strategic planning of improving performance.
  • Utilize excellent administrative and analytical skills, and oral/written communication to supplier J.P. Morgan Chase Team's competitive spirit to meet all call performance metrics and measurement.

Implementation Coordinator

Diebold, Inc.
01.2003 - 01.2007
  • Outsourced necessary resources when business mandated to accommodate customers requests.
  • Coordinated and hosted weekly installation meetings with Sales personnel to ensure proper product delivery.
  • Proven track record of accurately completing schedules, order and date entry.
  • Anticipate team's needs while maintaining effective lines of communication.
  • Provide leadership and motivation to guide team members in making consistent progress.

Education

High school diploma - Consulting, Vertical Transportation

Dewitt Clinton High School
Bronx, NY
06.1989

High school diploma - General Studies

Dewitt Clinton High School
Bronx, NY
06.1989

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution
  • Decision-making
  • Verbal communication

Languages

English
Full Professional

Timeline

Garage Lead

Quick Park
03.2025 - Current

Administrative Assistant

Quick Park
08.2024 - 03.2025

Admin Assistant/Receptionist

United Elevator Consultants
04.2021 - 07.2022

Project Coordinator

CBA Elevator Consultants LLC
02.2015 - 07.2020

Office Administrator

Lift-Tech LTD
01.2013 - 01.2015

Executive Assistant to CEO

BP Elevator Co.
01.2011 - 01.2013

Account Performance Manager

Diebold, Inc.
01.2007 - 01.2008

Implementation Coordinator

Diebold, Inc.
01.2003 - 01.2007

High school diploma - General Studies

Dewitt Clinton High School

High school diploma - Consulting, Vertical Transportation

Dewitt Clinton High School