Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
22
22
years of professional experience
Work History
Garage Lead
Quick Park
03.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively directly with a client with minimal supervision.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Administrative Assistant
Quick Park
08.2024 - 03.2025
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Admin Assistant/Receptionist
United Elevator Consultants
04.2021 - 07.2022
1. Participate in team meetings and propose improvements, if necessary.
2. Schedule all team members to keep project workflow on track.
3. Maintain project correspondence by reviewing project proposals and preparing memos, meeting minutes and emails.
4. Communicate with clients to identity and define project requirements, scope and objectives.
5. Schedule and attend project team meetings and/or conference calls to improve efficiency and effectiveness of the project schedule and work approach.
6. Provide periodic report on project progress and key issues and findings.
7. Participate in meetings with clients, subcontractors, etc.
8. Communicate and liaise verbally and in writing between customers, visitors, enquires and relevant staff, and interpret and respond clearly.
9. Project coordination and implementation as needed such as developing scope or memos for distribution.
10. Ability to serve as back-up to other co-workers as the business required.
11. Extensive office/customer support working with a high volume call center environment.
Project Coordinator
CBA Elevator Consultants LLC
02.2015 - 07.2020
Customer Relationship Management and continuous building and developing.
Participate in project design meetings and propose improvements, if necessary.
Coordinate all team members to keep project workflow on track
Maintain project correspondence by reviewing project proposals and preparing memos, meeting minutes and emails.
Communicate with clients to identity and define project requirements, scope and objectives.
Coordinate and review bidding process.
Prepare project contracts (AIA).
Schedule and attend project team meetings and/or conference calls to improve efficiency and effectiveness of the project schedule and work approach.
Provide periodic report on project progress and key issues and findings.
Participate in meetings with clients, subcontractors, etc.
Maintain CRM data within Deltek.
Office Administrator
Lift-Tech LTD
01.2013 - 01.2015
Communicate and liaise verbally and in writing between customers, visitors, enquires and relevant staff, and interpret and respond clearly.
Project coordination and implementation as needed such as developing scope or memos for distribution.
Processed annual elevator testing reports for filing with the authority having jurisdiction.
Ability to serve as back-up to other co-workers as the business required.
Assist with scheduling and supporting field personnel to ensure
Extensive office/customer support working with a high volume call center environment.
Executive Assistant to CEO
BP Elevator Co.
01.2011 - 01.2013
Direct support of Company President and Sales Vice President.
Project coordination and implementation as needed such as developing scope or memos for distribution.
Service contract administration.
Prepare weekly payroll and process expense reports.
Preparation of modernization, repair and monthly maintenance proposals.
Account Performance Manager
Diebold, Inc.
01.2007 - 01.2008
Assist team in strategic planning of improving performance.
Utilize excellent administrative and analytical skills, and oral/written communication to supplier J.P. Morgan Chase Team's competitive spirit to meet all call performance metrics and measurement.
Implementation Coordinator
Diebold, Inc.
01.2003 - 01.2007
Outsourced necessary resources when business mandated to accommodate customers requests.
Coordinated and hosted weekly installation meetings with Sales personnel to ensure proper product delivery.
Proven track record of accurately completing schedules, order and date entry.
Anticipate team's needs while maintaining effective lines of communication.
Provide leadership and motivation to guide team members in making consistent progress.
Education
High school diploma - Consulting, Vertical Transportation
Dewitt Clinton High School
Bronx, NY
06.1989
High school diploma - General Studies
Dewitt Clinton High School
Bronx, NY
06.1989
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Problem resolution
Decision-making
Verbal communication
Languages
English
Full Professional
Timeline
Garage Lead
Quick Park
03.2025 - Current
Administrative Assistant
Quick Park
08.2024 - 03.2025
Admin Assistant/Receptionist
United Elevator Consultants
04.2021 - 07.2022
Project Coordinator
CBA Elevator Consultants LLC
02.2015 - 07.2020
Office Administrator
Lift-Tech LTD
01.2013 - 01.2015
Executive Assistant to CEO
BP Elevator Co.
01.2011 - 01.2013
Account Performance Manager
Diebold, Inc.
01.2007 - 01.2008
Implementation Coordinator
Diebold, Inc.
01.2003 - 01.2007
High school diploma - General Studies
Dewitt Clinton High School
High school diploma - Consulting, Vertical Transportation