Marisol Umanzor

Office Administrator

Northern Woodworks

09.2010 - Current

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Scheduled appointments and conducted follow-up calls to clients.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
Determined personalized needs, tastes and design preferences through thorough client consultations.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Entered data into system and updated customer contacts with information to keep records current.
Maintained daily report documents, memos and invoices.
Handled weekly payroll service for 25 employees.
managed account receivables and payables.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Maintained electronic filing systems and categorized documents.
Answered multi-line phone system and enthusiastically greeted callers.
Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.