Marisol Valdez
Houston,TX
Summary
Passionate intern with recently obtained degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.
Overview
16
16
years of professional experience
Work History
Intern
Cypress Creek High School-Behavorial Health
Houston , TX
02.2024 - 05.2024
- Filing patient records
- Dictation
- Analyzing Records for Coding
- Scanning and Indexing for Release of Information
- Locate Medical Records
- Create chart backs
- Assemble Medical Records
Receptionist
C.B. Richard Ellis
Houston , TX
02.2009 - 02.2010
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Prepared welcome packages for new hires.
- Verified visitors' identification cards before allowing access to the building.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Responded to inquiries from internal staff members regarding office operations.
- Assisted with special projects assigned by management when required.
Concierge
Wells Fargo
Houston , TX
02.2008 - 02.2010
- Answering phones, faxing.
- Provide excellent customer service.
- Maintain positive, ongoing relationships.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Processed payments for services rendered using cash register systems or POS terminals when necessary.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Monitored inventory levels of supplies required for daily operations including brochures and maps.
Education
Associate of Applied Science - Coding Specialist
San Jacinto College
North Campus 05-2024
Skills
- Clerical Support
- Mail distribution
- Presentations
- Spreadsheet tracking
- Report Writing
- Scheduling
- Bilingual in English and Spanish
Timeline
Intern
Cypress Creek High School-Behavorial Health
02.2024 - 05.2024
Receptionist
C.B. Richard Ellis
02.2009 - 02.2010
Concierge
Wells Fargo
02.2008 - 02.2010
Associate of Applied Science - Coding Specialist
San Jacinto College
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