Marisol Vences
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
15
15
years of professional experience
Work History
School Registrar
DoDEA/Kinser Elementary School
10.2022 - 08.2023
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Implemented strategies to increase student recruiting, engagement and retention.
- Guided and supported faculty and staff in development of new programs.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Cultivated engaged student population with successful orientation programs.
- Assisted in development and implementation of faculty development plans.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Spearheaded technology initiatives to support student learning and academic excellence.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Human Resources Assistant
Commander Navy Region Japan
05.2021 - 07.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Processed employee termination paperwork at direction of supervisory staff.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in recruitment and selection process for new hires.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Compiled employee records from individual departments to maintain central files.
- Created job descriptions on boards for vacant jobs.
- Checked references for potential candidates.
- Participated in job fairs to recruit new talent.
- Studied research and trends on best practices in HR field.
Office Automation Clerk
Fleet & Family Support Team
10.2017 - 05.2021
- Cataloged and managed department records and files for prompt and efficient retrieval.
- Operated office photocopiers, coordinated travel arrangements, maintained office bulletin board and assisted staff with clerical or procedural requirements.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Created and maintained detailed records of all office activities.
- Coordinated travel arrangements for staff members.
Para-professional
DoDEA/Naples Elementary Schhol
01.2015 - 03.2017
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
- Supervised students on field trips for safety and proper behavior in public settings.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Helped teacher prepare instructional material and displays.
Patient Care Representative
PCC Community Wellness
01.2010 - 04.2011
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Responded to patient queries and concerns concerning insurance coverages and deductibles.
- Handled prescription refill requests.
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Guest Service Agent
Hilton Hotels & Resots
06.2008 - 01.2010
- Collected room deposits, fees, and payments.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Education
Associate of Arts -
University of Maryland Global Campus
05.2023
Skills
- Team Collaboration
- Customer Support Needs Assessment
- Activity Organization
- Data Evaluation
- Data Entry Documentation
- Strategic Planning
- Typing Proficiency
- Customer Relations
Timeline
School Registrar
DoDEA/Kinser Elementary School
10.2022 - 08.2023
Human Resources Assistant
Commander Navy Region Japan
05.2021 - 07.2022
Office Automation Clerk
Fleet & Family Support Team
10.2017 - 05.2021
Para-professional
DoDEA/Naples Elementary Schhol
01.2015 - 03.2017
Patient Care Representative
PCC Community Wellness
01.2010 - 04.2011
Guest Service Agent
Hilton Hotels & Resots
06.2008 - 01.2010
Associate of Arts -
University of Maryland Global Campus
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