Marisol Vicente-Owen
United States
Summary
Communicative Family Advocate with respect for diverse values and cultures. Determined professional with [Number] years of experience supporting families with disabled children and fostering strong partnerships. Remains calm and poised in all types of situations. Dedicated Social Worker offering [Number] years of counseling and crisis intervention expertise. Offering comprehensive background in social services and [Area of expertise], as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Attentive Family Advocate with determination to assist families requiring support and community resources. Empathetic professional with more than [Number] years of advocating for people by scheduling appointments, promoting activities that build self-reliance and setting attainable goals.
Overview
31
31
years of professional experience
Work History
Paraprofessional
New York City Department Of Education, New York
08.2016 - 01.2023
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Parent Coordinator
New York City Department Of Education, New York
08.2003 - 07.2016
- Enhanced parent involvement by organizing workshops and informational sessions on school programs and resources.
- Developed strong relationships with parents, resulting in increased trust and communication between families and the school.
- Served as a liaison between parents, teachers, and administrators to address concerns and promote positive relationships
- Led workshops on topics such as bullying prevention or digital safety awareness that empowered parents with knowledge to better support their children''s well-being in school settings.
- Established partnerships with local organizations to provide families access to valuable resources addressing health, education, or employment needs.
- Facilitated informative sessions related to school curriculum, standardized testing guidelines.
- Provided translation services for non-English speaking families during school events, meetings or conferences; reducing language barriers to promote equal access to information.
- Educated parents in navigating special ed
Counselor
HACER (Hispanic American Career Educational Resour
02.1998 - 07.2003
- Improved student attendance rates by implementing effective intervention strategies and working closely with parents and school staff.
- Supported at-risk students by connecting them to appropriate resources such as tutoring, counseling services, or academic programs.
- Assisted in the development of school-wide attendance policies that promoted a culture of punctuality and accountability among all students.
- Increased parental involvement in addressing attendance issues by organizing informative events highlighting the importance of consistent school participation.
- Reduced truancy cases by collaborating with teachers to address specific attendance concerns and develop targeted support plans.
Patient Intake Coordinator for HIV Research Study
Columbia Presbyterian Medical Center
03.1992 - 02.1998
- Improved patient satisfaction by efficiently managing intake processes and addressing concerns promptly.
- Enhanced communication between patients, healthcare providers, and administrative staff
- Maintained positive interactions with a vulnerable group of patients.
- Collaborated with interdisciplinary team members to
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality
- Established strong rapport with diverse patient populations by providing empathetic support during challenging medical experiences.
Education
Master of Arts - Social Work
NYU Silver School of Social Work
05.2025
Skills
- Empathetic & Compassionate
- Interpersonal Skills
- Effective Bilingual Communication
- Determination & Self Motivation
- Multitasking Abilities
- Excellent Bilingual Communication in written and oral
- Teamwork and Interdisciplinary Collaboration
- Computer Skills Microsoft Office Suite, internet research skills
- Successful Networking & Community resource coordination
- Advocacy & Empowerment
- Multicultural Sensitivity
Additional Information
Professional Development & Training
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
New York City Department Of Education, New York
08.2016 - 01.2023
Parent Coordinator
New York City Department Of Education, New York
08.2003 - 07.2016
Counselor
HACER (Hispanic American Career Educational Resour
02.1998 - 07.2003
Patient Intake Coordinator for HIV Research Study
Columbia Presbyterian Medical Center
03.1992 - 02.1998
Master of Arts - Social Work
NYU Silver School of Social Work