Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisol Zapata

Lantana,TX

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

29
29
years of professional experience

Work History

Obgyn Clinic Registered Nurse

UT Southwestern
02.2023 - 12.2023
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Educated patients, families and caregivers about conditions and treatments.
  • Planned and implemented patient care to treat conditions or mitigate symptoms.

Wound Care Registered Nurse

Shannon Medical Center
08.2022 - 02.2023
  • Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
  • Assessed and treated draining of wounds.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Elementary School Nurse

Denton Independent School District
08.2019 - 08.2022
  • Overseeing health services for school of 600 students and faculty.
  • Developed care plans and made referrals as necessary for students with health concerns or injuries.
  • Documented patient vitals, behaviors and conditions to communicate concerns.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Complied with State requirements and followed school policies and procedures.

Elementary School Nurse

Lewisville Independent School District
01.2016 - 05.2019
  • Oversaw health services for school of 600 students and faculty.
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students.
  • Developed care plans and made referrals as necessary for students with health concerns or injuries.
  • Review of immunization records
  • Administration of medication to students with chronic health conditions as needed
  • Compliance with all State and District policies and procedures
  • Multi-tasking and good organizational and documentation skills maintained.

Registered Nurse

Lewisville Medical Center
03.2016 - 09.2016
  • Mother Baby Unit/Couplet Care
  • Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
  • Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.

Registered Nurse

UT Southwestern Medical Center, OBGYN Clinic
11.2013 - 01.2016
  • Nursing care of OB/GYN patients in an office setting; triaging phone calls and email communications and face to face patient encounters to assist, monitor, and evaluate patient status prior to implementation of nursing care.
  • Detail oriented documentation, good organizational and assessment skills,
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

Registered Nurse

Texas Health Resources HEB Hospital
01.2010 - 08.2013
  • Postpartum/Nursery Couplet Care
  • Nursing care of postpartum patients and infants, assisting with lactation, educating mothers on how to care for themselves and their infant prior to discharge, assessing for risk factors, detail oriented documentation, good organizational and assessment skills, maintaining communication channels open with staff and other interdisciplinary teams, and ability to use good judgment.
  • Gyn/Antepartum Unit: Nursing care of patients undergoing GYN surgeries: hysterectomies, C-sections, abdominal surgeries; Med/Surg overflow, and Mother/Baby overflow patients.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Managed care from admission to discharge.

Esthetician

Relache Spa Gaylord Texan Hotel
01.2006 - 01.2010
  • European Facials
  • Retailing products and services
  • Facial/Body Waxing
  • Body Treatments
  • Sterilized equipment for patient treatments.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Fostered friendly, warm and exceptional customer experience.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.

Registered Nurse

Denton Regional Medical Center
06.2009 - 08.2009
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.

Case Manager

Q-Temps
08.2005 - 03.2006
  • Workers Compensation
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Obtained information from providers, employers, and employees to obtain the primary objective of returning the employee to work as soon as possible.
  • Functioned as an intermediary between injured client, carriers, attorneys, physicians, and other medical personnel to ensure a medically rehabilitated individual.

IME/Peer Review Coordinator

Genex Services, Inc
01.2002 - 01.2003
  • Reviewed medical records of injured clients and organized it in chronological order from beginning to end of medical treatment, wrote a synopsis of the medical information for a Designated Doctor appointment in order to receive a valid impairment rating of the injured client.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Input data into computer programs and filing systems.

Case Manager

Xpedient Temp Services
01.2001 - 01.2002
  • Workers Compensation
  • Obtained data on the particulars of each patient's case
  • Assess, plan, implement, evaluate the options and services to meet the patient's health needs to promote quality and cost effective outcomes and return to work promptly.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Communicating effectively verbally and written with insureds, physicians, employers, attorneys with the optimal goal of helping insureds reach pre-injury status and timely return to work.

Case Manager

Concentra Managed Care
05.1999 - 04.2000
  • Workers Compensation
  • Managed medical care cases for injured workers at The Hartford Insurance Company
  • Obtained data on the particulars of each patient's case
  • Assess, plan, implement, evaluate the options and services to meet the patient's health needs to promote quality and cost effective outcomes and return to work promptly.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Case Manager

Intracorp Inc
02.1998 - 03.1999
  • Auto Managed Care
  • Manage medical care of motor vehicle accident related cases by assessing presenting complaints, and channeling to appropriate PPO providers
  • Communicating effectively verbally and written with insureds, physicians, employers, attorneys, with the optimal goal of helping insureds reach pre-accident status
  • Obtain data on the particulars of each patient's case
  • Assess, plan, implement, evaluate the options and services to meet the patient's health needs to promote quality and cost effective outcomes
  • Workers Compensation Utilization Review Specialist
  • Manage pre-admission certification and continued stay review providing cost containment by determining medical necessity and appropriateness of setting and treatment consistent with standard policies/procedures
  • Ability to organize and plan work efficiently meeting deadline timeframes according to Workers Compensation Regulations.

Medical Reviewer

Blue Cross Blue Shield of Texas, Inc
01.1996 - 02.1998
  • Reviewed records and claims for medical necessity in the following areas: Pre-certification, Suspense Review, Providers on Review, and Pre-existing.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Input data into computer programs and filing systems.
  • Planned and organized work efficiently, good follow-through with careful attention to detail.

Staff RN

Dallas VA Medical Center
02.1995 - 01.1996
  • Spinal Cord Injury Unit
  • Handled many duties concurrently including; nursing care of the ill patient, detail oriented documentation, good organizational and assessment skills, maintaining communication channels open with staff and other interdisciplinary teams, ability to use good judgment, patient and family teaching, following up on assignments, maintaining good relations with staff, patients, contribution toward team goals.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.

Education

Nursing Degree -

Angelo State University
San Angelo, TX

Esthetician Certification -

Ogle School of Hair
Bedford, TX

Skills

  • Patient Care Assessment
  • Patient Education
  • Charting and Documentation
  • Compassionate and Caring
  • Prioritizing Patients

Languages

Spanish

Timeline

Obgyn Clinic Registered Nurse

UT Southwestern
02.2023 - 12.2023

Wound Care Registered Nurse

Shannon Medical Center
08.2022 - 02.2023

Elementary School Nurse

Denton Independent School District
08.2019 - 08.2022

Registered Nurse

Lewisville Medical Center
03.2016 - 09.2016

Elementary School Nurse

Lewisville Independent School District
01.2016 - 05.2019

Registered Nurse

UT Southwestern Medical Center, OBGYN Clinic
11.2013 - 01.2016

Registered Nurse

Texas Health Resources HEB Hospital
01.2010 - 08.2013

Registered Nurse

Denton Regional Medical Center
06.2009 - 08.2009

Esthetician

Relache Spa Gaylord Texan Hotel
01.2006 - 01.2010

Case Manager

Q-Temps
08.2005 - 03.2006

IME/Peer Review Coordinator

Genex Services, Inc
01.2002 - 01.2003

Case Manager

Xpedient Temp Services
01.2001 - 01.2002

Case Manager

Concentra Managed Care
05.1999 - 04.2000

Case Manager

Intracorp Inc
02.1998 - 03.1999

Medical Reviewer

Blue Cross Blue Shield of Texas, Inc
01.1996 - 02.1998

Staff RN

Dallas VA Medical Center
02.1995 - 01.1996

Nursing Degree -

Angelo State University

Esthetician Certification -

Ogle School of Hair

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Marisol Zapata