Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Marisol Zuniga

Falfurrias

Summary

  • Patient-Focused and Empathetic caregiver with extensive knowledge of geriatric needs.

Compassionate professional in healthcare, known for high productivity and efficient task completion. Skilled in patient care coordination, wound care, and medication administration. Excels in communication, empathy, and adaptability, ensuring optimal patient support and team collaboration.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

9
9
years of professional experience

Work History

LVN

Elizondo Medical Group
Alice
10.2024 - Current
  • Chronic Care Management
  • Medication Management
  • Scheduling
  • Answering Calls
  • Prior Authorizations for medications
  • Working remotely
  • Patient education

LVN Travel Charge Nurse

Taos Healthcare
Taos
04.2023 - 08.2023
  • Medication management
  • Vitals
  • Assessments
  • Patient education

Assistant Director of Nursing

Taos Healthcare
Taos
04.2023 - 08.2023
  • Patient education
  • Staff education
  • Medication management
  • Supervising support staff

LVN Lead

Amistad Community Health Center
Corpus Christi
03.2018 - 04.2023
  • Worked under several DR's including residents
  • Initiated Prior authorizations for MRI's, CT's or procedures
  • Setting up home health, sending out referrals
  • Sending med
  • Refills & assisting with patient education
  • Triage in-house and on the phone
  • Working remotely
  • Auditing charts for Hedis measures
  • Initiated referrals

Manager

Frontier trucking inc
Falfurrias
02.2020 - 01.2023
  • Assigned work and monitored performance of project personnel.
  • Provided leadership during times of organizational change or crisis situations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned, tested and supported high-availability infrastructures.
  • Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
  • Implemented and provided technical support for voice services and equipment.
  • Decreased spam with firewall filtering and real-time spam black lists for incoming emails.
  • Built new file servers to maximize web hosting, terminal servers and domain control performance.
  • Resolved escalated tickets assigned by Service Desk team members in a timely manner according to SLA requirements.

LVN Charge Nurse

Premont Nursing & Rehab
Premont
03.2017 - 09.2018

LVN Field Nurse

National Nursing And Rehab
Corpus Christi
03.2017 - 05.2018
  • Did 1:1 care with pediatric patients in the home
  • Used Kinnser emr
  • Transferred patients
  • Medication management/administration
  • Assessments

CERTIFIED NURSING ASSISTANT

Premont Rehab & Nursing
Premont
11.2015 - 12.2016
  • Assisted patients with ADLs such as bathing, shaving, transferring, providing emotional support
  • Provided client with support needed when the client felt lonely and reassured them they were not lonely
  • Feeding
  • Transferring

Education

Associate of Science -

Coastal Bend College
Beeville, TX
07-2015

High School Diploma -

Falfurrias High School
Falfurrias, Texas
07-2014

Skills

  • Patient intake
  • Medication administration
  • Charting and documentation
  • Pediatric care
  • Healthcare software proficiency
  • Vital signs monitoring
  • Troubleshooting and resolution
  • Database programming
  • Microsoft ASPNET
  • Agile
  • Data synchronization
  • Software testing and implementation

Personal Information

Title: Licensed Vocational Nurse

Timeline

LVN

Elizondo Medical Group
10.2024 - Current

LVN Travel Charge Nurse

Taos Healthcare
04.2023 - 08.2023

Assistant Director of Nursing

Taos Healthcare
04.2023 - 08.2023

Manager

Frontier trucking inc
02.2020 - 01.2023

LVN Lead

Amistad Community Health Center
03.2018 - 04.2023

LVN Charge Nurse

Premont Nursing & Rehab
03.2017 - 09.2018

LVN Field Nurse

National Nursing And Rehab
03.2017 - 05.2018

CERTIFIED NURSING ASSISTANT

Premont Rehab & Nursing
11.2015 - 12.2016

Associate of Science -

Coastal Bend College

High School Diploma -

Falfurrias High School
Marisol Zuniga