Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Marisol Lily Gonzalez-Sicro

Trabuco Canyon,CA

Summary

A passion for inspiring students, and the ability to create stimulating learning environments. Demonstrated success in helping students achieve their full potential while fostering a love for learning. Proven track record of maintaining effective communication and building strong relationships with scholars, families, and colleagues.

Overview

24
24
years of professional experience

Work History

Teacher

RSM Christian School
Rancho Santa Margarita
08.2015 - Current
  • Developed and implemented lesson plans based on curriculum objectives.
  • Provided individualized instruction to meet the needs of all students.
  • Encouraged critical thinking skills and problem-solving strategies among students using various teaching techniques.
  • Maintained a safe and orderly learning environment for all students.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Integrated educational software programs into daily lesson plans to enhance student learning outcomes.
  • Created meaningful projects that allowed students to apply their knowledge in real-world situations.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social, and emotional development.
  • Graded projects, exams, and assignments to track student progression.
  • Graded student papers and assignments to track student progression.
  • Enhanced lessons with smart board technology, iPads, and computers to address common core goals.
  • Participated in workshops, trainings, and conferences to improve educational skills.

Operations Manager

State Farm Insurance
Rancho Santa Margarita
05.2010 - Current
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Performed cost analysis for various projects to determine budget requirements.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Enforced federal, state, local and company rules for safety and operations.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Integrated technology to increase efficiency and real-time accountability of operational tasks.

Operations Supervisor

HollyMaids
Rancho Santa Margharita
02.2000 - 07.2009
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Maintained accurate records of employee attendance and performance reviews.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Directed employees on how to use equipment properly and safely.
  • Coordinated with vendors regarding product availability, pricing, and delivery schedules.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Trained new employees on proper job functions and company policies and procedures.
  • Implemented cost-saving measures throughout the organization's operations.
  • Developed strong relationships with customers through excellent customer service practices.
  • Mentored and motivated employees to maximize team productivity.
  • Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
  • Delegated work to staff, setting priorities and goals.

Education

Bachelor of Arts - Liberal Studies And Education

California State University - Chico
Chico, CA
05-2024

Associate of Arts - Liberal Arts and General Studies

Saddleback College
Mission Viejo, CA
06-2022

Skills

  • Excellent classroom management
  • Student needs assessment
  • Technology Integration
  • Program Development
  • Classroom Management
  • Motivating students
  • Creative lesson planning
  • Fluent in English and Spanish
  • Parent and student communication
  • Positive Reinforcement
  • Student Motivation and Engagement
  • Positive Learning Environment

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Teacher

RSM Christian School
08.2015 - Current

Operations Manager

State Farm Insurance
05.2010 - Current

Operations Supervisor

HollyMaids
02.2000 - 07.2009

Bachelor of Arts - Liberal Studies And Education

California State University - Chico

Associate of Arts - Liberal Arts and General Studies

Saddleback College
Marisol Lily Gonzalez-Sicro