Marisol R Noriega
Riverside,CA
Summary
Experienced and dedicated administrative assistant with a professional appearance and demeanor. Completes tasks with a focus on quality. Dependable and quick-learning team player with strong communication and organization skills. Highly organized front desk receptionist with multitasking, time management, and customer service skills. Responsible professional committed to problem-solving and going the extra mile to assist others. Proven track record in maintaining efficient office operations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in clerical tasks and staff support. Responsible, punctual, and productive professional when working with little to no supervision. Dependable administrative assistant with strong supply management, recordkeeping, and schedule coordination skills dedicated to keeping professionals focused and prepared. Respectful, punctual, and hardworking. Dedicated office assistant with over 20 years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Skilled in telephone support and greeting visitors. Proficient in Outlook, Microsoft Word, Excel, and achieving high data output. Personable clerical/office management professional with a proven history of improving workplace communication and coordination. Computer-literate and adaptable to new software and programs. Strong written and verbal communication skills, along with proficiency in recordkeeping.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Clerk/Receptionist position. Ready to help team achieve company goals.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Assistant/Receptionist
Walden Family Services
09.2022 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Supported staff on special assignments and ad hoc projects.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Input data into spreadsheets and databases.
- Created and maintained detailed records of all office activities.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Organized and detail-oriented with a strong work ethic.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Front Desk / Reception
LONGWOOD MANAGEMENT CORPORATION
03.2017 - 03.2020
- Executed record filing system to improve document organization and management.
- Updated spreadsheets and databases to track, analyze and report on invoice data through excel (5 years of experience).
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided front desk reception back-up services by answering telephones, greeting visitors and handling deliveries.
Sales Support Rep
Albert's Organics
01.2014 - 12.2016
- Initiated communications with sales leads via phone call and electronic mediums, providing information on promotions and approved special offers.
- Created and processed orders and reviewed pending orders to verify adherence to fulfillment schedule.
- Provided support for sales associates by entering faxed, emailed, and live incoming orders.
- Working closely with transportation for shipments.
- Data entry for credits, pricing adjustments.
- Calling potential new customer for account set up.
- Educated our customers on features of ordered merchandise to promote understanding, resulting in 10% reduction in calls to customer support line.
Secretary
Frank D. Lanterman Regional Center
01.2009 - 12.2013
- Documented and maintained all pertinent statistics relating to caseload activity (closure, transfer, or opening) to ensure smoothest possible transition of status change.
- Prepared and evaluated all information contained within caseload documents to apply and verify adherence to company standard in terms of grammatical and statistical (mathematic) accuracy, thoroughness, along with professionalism.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Updated database records for clients charts and to track information.
- Maintained electronic filing systems and categorized documents.
Education
Some College (No Degree) -
Glendale Community College
Glendale, CAHigh school diploma - general education
John Marshall Senior High School
Los Angeles, CA06.1988
Skills
- Skilled in Microsoft Word, Excel, Outlook, and PowerPoint
- Clerical Operations
- Accurate Data Entry
- Customer Communication
- Organized Mail Distribution
- Mail Handling Efficiency
- Inventory Management
- Administrative Support
- Database management
- Typing Speed: 40 WPM
- Routine Equipment Upkeep
- Multi-Line Phone Management
- Inventory Management
- Correspondence Coordination
- Spanish fluency
- Office Management Assistance
- Mail handling
Languages
Spanish
Personal Information
Title: Office Assistant/Receptionist
Certification
Receptionist/Customer Service
Certification.
Timeline
Office Assistant/Receptionist
Walden Family Services
09.2022 - Current
Front Desk / Reception
LONGWOOD MANAGEMENT CORPORATION
03.2017 - 03.2020
Sales Support Rep
Albert's Organics
01.2014 - 12.2016
Secretary
Frank D. Lanterman Regional Center
01.2009 - 12.2013
Some College (No Degree) -
Glendale Community College
High school diploma - general education
John Marshall Senior High School
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