Dedicated employee with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Realtor
Prime Realty
San Antonio, TX
05.2022 - Current
Organized open houses and other events to promote properties for sale.
Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
Maintained accurate records of client interactions and transactions.
Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
Food and Beverage Attendant
JW Marriott
San Antonio, TX
05.2024 - 08.2025
Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
Ensured that all food items were properly labeled and stored according to safety regulations.
Communicated effectively with kitchen staff regarding customer orders.
Ensured compliance with health and safety regulations within the restaurant.
Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Monitored inventory levels of food items and communicated needs for restocking to management team.
Prepared mixed drinks according to established recipes while adhering to responsible alcohol service guidelines.
Responded quickly to customer complaints or special requests in a professional manner.
Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
Maintained a positive attitude towards coworkers and customers at all times.
Office Coordinator
NetWorth Realty of San Antonio
San Antonio, TX
06.2012 - 12.2022
Compiled data, tracked changes, and created reports in Excel spreadsheets.
Created and maintained filing systems, both paper and electronic.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
Assisted with budget preparation by tracking expenses related to office operations.
Managed daily mail distribution including sorting out incoming and outgoing mail.
Reviewed documents for accuracy before submission to external parties such as clients or vendors.
Prepared invoices, reports, memos, letters, financial statements, and other documents.
Assisted with special projects as requested from time-to-time by management team.
Monitored office budget expenditures on a monthly basis.
Scheduled appointments for staff members using Outlook calendar system.
Greeted visitors and directed them to the appropriate area or person.
Followed up with customer inquiries via phone or email promptly.
Prepared agendas for meetings and took minutes during meetings.
Provided administrative support for all departments in the organization as necessary.
Developed productive working relationships with customers through courteous service via phone or email correspondence.
Ensured compliance with company policies regarding health and safety regulations.
Updated contact information lists regularly in accordance with company policy.
Handled confidential information in a discreet manner.
Supported other teams with various administrative tasks when required.
Processed invoices and coded documents according to company procedure standards.
Responsible for ordering business cards for staff members when needed.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Supported internal team members with technical knowledge, operational support and exemplary customer service.
Input accurate account data to efficiently update company database and maintain detailed records.