Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Aydelotte

Lansing,MI

Summary

Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Substitute Bus Driver

Dean Transportation
02.2022 - Current
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.

Bus Driver

Dean Transportation
11.2021 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained Michigan driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.

Debt Collector Agent

Revco Solutions
04.2017 - 02.2022
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Verified compliance with relevant laws, regulations and best practices related to customer account management.
  • Achieved performance goals on consistent basis.

Waitress

Los Tres Amigos
05.2013 - 04.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Education

High School Diploma -

Leslie Public School
Leslie, MI

Skills

  • Local Traffic Laws
  • DOT Standards
  • Valid Driver's License
  • Local Street Knowledge
  • Scripted Responses
  • Call Center Processes
  • Communication Equipment Operation
  • Communications Strategies
  • Payroll Processing
  • Industry Standards

Timeline

Substitute Bus Driver

Dean Transportation
02.2022 - Current

Bus Driver

Dean Transportation
11.2021 - Current

Debt Collector Agent

Revco Solutions
04.2017 - 02.2022

Waitress

Los Tres Amigos
05.2013 - 04.2017

High School Diploma -

Leslie Public School

Similar Profiles

CREATE PROFILE
Marissa Aydelotte