Marissa Balandran
League City,Texas
Summary
Dedicated Pharmacy Technician with experience in filling prescriptions and managing inventory. Known for effective communication and teamwork, expert in filling prescriptions within fast-paced, high-volume settings, ensuring a clean pharmacy environment while supporting staff training to enhance productivity. With several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Knowledgeable in healthcare support, known for high productivity, and the ability to complete tasks swiftly, management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings. Always happy to learn and adjust to any environmental setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
HEB
Houston, TX
08.2021 - Current
- Assisted pharmacists in filling and verifying prescription orders.
- Managed inventory levels and organized medication storage areas.
- Provided excellent customer service by answering inquiries and resolving issues.
- Processed insurance claims and informed customers about coverage options.
- Collaborated with team members to maintain a clean and efficient pharmacy environment.
- Operated pharmacy software for prescription management and record keeping.
- Supported training of new pharmacy staff on operational procedures and policies.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Collaborated with other healthcare professionals to ensure optimal patient care.
Hostess Manager
Abuelos
League City, Texas
10.2019 - 08.2021
- Managed front-of-house operations and ensured smooth guest seating flow.
- Trained and supervised staff on customer service and communication skills.
- Resolved guest inquiries and complaints with professionalism and efficiency.
- Scheduled staff shifts to ensure adequate coverage during busy periods.
- Resolved any complaints or issues with customers quickly and professionally.
- Adhered to safety regulations within the restaurant at all times.
- Managed hostess relations to gather feedback and improve hiring, development, counseling, promotion and discipline processes.
Receptionist
Dr Janoe family medicine
League City, Texas
02.2018 - 11.2019
- Conducted routine check-ups to monitor patient progress and response to treatments.
- Utilized electronic health records for accurate documentation of patient information.
- Educated patients about their conditions and medications prescribed.
- Responded quickly and efficiently in emergency situations.
- Managed appointment scheduling using electronic health record systems.
- Maintained confidentiality of patient information in compliance with regulations.
- Assisted in preparing exam rooms and ensuring cleanliness standards were met.
- Supported administrative tasks, including filing and document management promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted staff with retrieving files quickly and accurately as needed.
- Updated digital records to ensure information remained current and accessible.
- Managed inventory of office supplies to support daily operations effectively.
- Prepared labels for new files and folders as needed.
Education
High School Diploma -
Clear Creek High School
League City, TX05-2020
Skills
- Medication preparation
- Drug verification
- Customer relationship management
- Pharmacy software
- Insurance processing
- Effective communication
- Team collaboration
- Problem solving
- Conflict resolution
- Staff training
- Attention to detail
- Confidentiality and HIPAA
- Problem-solving skills
- Quality assurance and control
Certification
- Texas State Board of Pharmacy technician license #366522
References
References available upon request.
Timeline
Pharmacy Technician
HEB
08.2021 - Current
Hostess Manager
Abuelos
10.2019 - 08.2021
Receptionist
Dr Janoe family medicine
02.2018 - 11.2019
High School Diploma -
Clear Creek High School