Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marissa Baptista

Cleveland ,OH

Overview

8
8
years of professional experience
1
1
Certification

Work History

PCNA

Cleveland Clinic Lutheran Hospital
10.2024 - Current
  • Assist patients with their ADLs and help maintain their safety.
  • Assist the nurses with vitals and keep track of input and outputs.
  • Work in a fast-paced environment and work well with others.

Case Worker

Oriana House Inc.
03.2024 - 08.2025
  • Assessed all clients to determine what classes they needed to help recommend the appropriate classes and treatment they might need
  • Meet with them weekly/bi-weekly or as often as needed to ensure that they are on track and to follow up on anything that they may need to communicate about or work on
  • Work on Worksheets at our meetings to help them see the behaviors they have that they may need to change or work on to help change their routine to avoid a scenario like this again
  • Keep up to date with monthly progress reports to send to the courts and P.O.'s
  • Keep in contact with the P.O.'s so they are aware of what's going on with the client
  • Help them get into housing if they are in need, so they are prepared when it comes time to be released
  • Help them stay on track with class and violation-free
  • Attend all required court dates
  • Communicate with their reporting instructions for their release date

STNA

Brentwood Nursing Home
11.2023 - 12.2024
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Document all care that was done

Investigation Probation Officer

Cuyahoga County Juvenile Detention Center
09.2023 - 03.2024
  • Interview the Kids and their parents once assigned after court
  • Obtain school records
  • School Visits
  • Detention Visits
  • House Visits
  • Create Detailed Reports to submit and represent to the Judge during court to give your recommendation
  • Obtain all police reports
  • Performed routine home inspections and drug tests for offenders on parole.

PCNA

Cleveland Clinic Lutheran Hospital
08.2022 - 01.2024

Assist patients with their ADLs and help maintain their safety . Assist the nurses with vitals and keep track of input and outputs. Work in a fast-paced environment and work well with others.

Legal Assistant

Nicholson Law
06.2021 - 06.2022
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Produced legal documents such as briefs, pleadings and appeals.

Assistant Manager

Edible Arrangements
12.2020 - 07.2021


  • Worked on the weekly schedule and kept track of who called off
  • Paid attention to how well employees worked and where they could improve, and would communicate so that we all could learn together.
  • Opened and closed multiple locations
  • Assisted in recruiting, interviewing, hiring, and onboarding new employees to maintain adequate staffing levels.
  • Monitored cash intake and deposit records
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

STNA

Westlake Rehab and Nursing Center
07.2019 - 12.2020
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Kept accurate records of patients' care, condition, and progress.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Assisted with patient transfer and ambulation.

Legal Assistant

Nager Romaine & Schneiberg
11.2019 - 06.2020
  • Request all hospital/insurance records and follow up on them
  • Communicate with the attorney when documents were received from the hospital or insurance company, we were waiting for


STNA

Crestmont North Healthcare
07.2017 - 07.2019
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Education

Master of Science - Administration of Justice And Security

University of Phoenix
Phoenix, AZ
11-2025

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Phoenix, AZ
02-2023

Associate of Arts - Criminal Justice

University of Phoenix
Phoenix, AZ
09-2021

Skills

  • Verbal communication
  • Decision-making
  • Organization and time management
  • Active listening
  • Computer skills
  • Excellent communication
  • Multitasking
  • Flexible and adaptable
  • Time management
  • Friendly, positive attitude
  • Learn Quickly

Certification

  • License - STNA

Timeline

PCNA

Cleveland Clinic Lutheran Hospital
10.2024 - Current

Case Worker

Oriana House Inc.
03.2024 - 08.2025

STNA

Brentwood Nursing Home
11.2023 - 12.2024

Investigation Probation Officer

Cuyahoga County Juvenile Detention Center
09.2023 - 03.2024

PCNA

Cleveland Clinic Lutheran Hospital
08.2022 - 01.2024

Legal Assistant

Nicholson Law
06.2021 - 06.2022

Assistant Manager

Edible Arrangements
12.2020 - 07.2021

Legal Assistant

Nager Romaine & Schneiberg
11.2019 - 06.2020

STNA

Westlake Rehab and Nursing Center
07.2019 - 12.2020

STNA

Crestmont North Healthcare
07.2017 - 07.2019

Master of Science - Administration of Justice And Security

University of Phoenix

Bachelor of Science - Criminal Justice Administration

University of Phoenix

Associate of Arts - Criminal Justice

University of Phoenix
Marissa Baptista