Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Bassett

Gilbert,AZ

Summary

Hardworking Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various customer service skills. Dedicated to identifying customer needs and delivering effective solutions to all problems.

Overview

3
3
years of professional experience

Work History

Hostess/Server

Charleston's Restaurant
01.2023 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Lunch Aide/Special Needs Paraprofessional

Sue Sossaman Early Childhood Development Center
08.2022 - 01.2023
  • Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Server

Main Event
01.2022 - 04.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Party Hostess/Hostess

Main Event
09.2021 - 01.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Cheerfully briefed customers on facility rules, amenities and party policies.

Crew Member

Five Guys Burger And Fries
02.2021 - 04.2021
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used proper techniques to prepare food and ingredients.

Education

High School Diploma -

Dr. Camille Casteel High School
Queen Creek, AZ
05.2022

Skills

  • Service-Orientation
  • Coordination
  • High-Energy and Stamina
  • Multitasking
  • Customer Service and Rapport
  • Client Satisfaction
  • Social Development Support
  • Ability to Adapt
  • Professional Speaking

Timeline

Hostess/Server

Charleston's Restaurant
01.2023 - Current

Lunch Aide/Special Needs Paraprofessional

Sue Sossaman Early Childhood Development Center
08.2022 - 01.2023

Server

Main Event
01.2022 - 04.2022

Party Hostess/Hostess

Main Event
09.2021 - 01.2022

Crew Member

Five Guys Burger And Fries
02.2021 - 04.2021

High School Diploma -

Dr. Camille Casteel High School

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Marissa Bassett