Summary
Overview
Work History
Education
Skills
Avid fantasy book reader
Timeline
Generic

Marissa Battiato

San Jose,CA

Summary

Accomplished Deputy Sheriff Officer of seven years with a proven track record at Santa Clara County, adept in emergency management and critical thinking. Excelled in community outreach, enhancing trust, and spearheaded successful security in Jail setting. Skilled in de-escalation techniques and proficient in Microsoft Office and Google Suite, demonstrating integrity and cultural sensitivity in all interactions.

Overview

12
12
years of professional experience

Work History

Deputy Sheriff Officer

Santa Clara County
07.2017 - Current
  • Assisted in planning and executing emergency drills within schools to ensure preparedness during crisis situations.
  • Provided testimony in court proceedings, contributing to successful prosecution cases.
  • Conducted welfare checks on vulnerable individuals, offering support and assistance when needed.
  • Participated in ongoing training programs to remain current on law enforcement best practices and tactics.
  • Utilized conflict resolution skills to de-escalate tense situations before they escalated into violence or disorderly conduct incidents.
  • Completed detailed reports accurately documenting incidents and actions taken during shifts.
  • Supervised detention facilities, ensuring prisoner safety and adherence to established rules.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Observed jail and inmate activity to maintain order and safety of hundreds of inmates and guards.
  • Drafted hundreds reports detailing incidents and safety violations.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Performed arrests while ensuring suspect rights were upheld, maintaining high ethical standards in all interactions.

Barista Shift Supervisor

Starbucks
05.2012 - 07.2017
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
  • Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
  • Designed and adjusted work schedules to meet business demands.

Education

Associate of Science - Chemistry

Carrqqington College
San Jose, CA
06.2015

High School Diploma -

Archbishop Mitty High School
San Jose, CA
05.2010

Skills

  • Integrity and Honesty
  • Cultural Sensitivity
  • Emergency Management
  • De-Escalation Techniques
  • Critical Thinking
  • Decision-Making
  • Case report writing
  • First Aid
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Proficient in Google Suite and Canva

Avid fantasy book reader

Indulging in fantasy books for the last 20 years. Love for a fantastical escape in books. 

Timeline

Deputy Sheriff Officer

Santa Clara County
07.2017 - Current

Barista Shift Supervisor

Starbucks
05.2012 - 07.2017

Associate of Science - Chemistry

Carrqqington College

High School Diploma -

Archbishop Mitty High School
Marissa Battiato