Marissa Beaver
Healogics
Strongsville,OH
1
Certification
5
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Looking to transition into new field where these transferrable skills can be effectively utilized.
Work History
Ice Cream Maker
2 Months- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Supported positive team morale by maintaining open communication channels with coworkers and addressing any concerns promptly.
Cashier
6 Months- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Dietary Aide
1 Year 2 Months- Kept all kitchen areas clean, tidy and free of hazards.
- Interacted with residents, resolved conflicts, and helped them back to their rooms when needed.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Barista
8 Months- Prepared handcrafted beverages following Starbucks recipes and quality standards.
- Operated POS systems to process transactions accurately and efficiently.
- Delivered friendly customer service during peak rushes and order customization.
- Maintained clean, organized café and sanitized equipment to support food safety.
- Supported mobile, drive-thru, and café orders with consistent speed and accuracy.
- Resolved customer concerns professionally while maintaining positive store experience.
Patient Navigator
1 Year 5 Months- Coordinated patient appointments, referrals, and follow-up care across wound center services.
- Educated patients on treatment plans, wound care instructions, and visit expectations.
- Verified insurance benefits and supported prior authorization documentation for scheduled services.
- Monitored referral status and escalated delays to maintain timely access to care.
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Maintained detailed records of all patient interactions in accordance with privacy regulations and organizational policies.
- Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
- Retrieved and distributed records, correspondence, and forms to maintain daily clinic workflow.
- Verified chart completeness, correcting missing documents and reducing filing errors.
- Coordinated incoming faxed records, referrals, and paperwork for accurate routing and follow-up.
Education
High School Diploma
- Honor Roll Q1-4, 2021-24
- 3.7 GPA
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Active listener
Exceptional customer service
Excellent memory
POS system operation
Inventory management
Conflict mediation
Multitasking and organization
Verbal and written communication
Workflow management
Scheduling
Adaptable and flexible
Telephone skills
Data entry
Certification
- Health and Safety for Food Handlers Certification - ServSafe.
Timeline
Patient Navigator
Healogics
05.2025 - CurrentRead More
Barista
Starbucks
09.2024 - 05.2025Read More
Dietary Aide
Altenheim Senior Living
02.2023 - 04.2024Read More
Cashier
Panera Bread
05.2022 - 11.2022Read More
Ice Cream Maker
Dairy Queen Grill & Chill
01.2022 - 03.2022Read More
Strongsville High School
High School Diploma
Read More