Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARISSA BIEL

Lake Elsinore,CA

Summary

Diligent and detail-oriented administrative professional with over 15 years of experience in management and administrative support roles. Proficient in managing multiple tasks simultaneously, prioritizing workload effectively, and ensuring the smooth operation of daily functions. Strong ability to anticipate needs and proactively address challenges. Excellent communication and interpersonal skills, demonstrated through successful collaboration with cross-functional teams and delivering exceptional customer service. Adept at utilizing Microsoft Office Suite and office management software to streamline administrative processes and enhance efficiency. Skilled in Microsoft word, excel, Sharepoint, and Power Bi. Seeking to leverage my organizational skills and administrative expertise to contribute to a dynamic team and support the achievement of organizational goals.

Overview

14
14
years of professional experience

Work History

Loss Mitigation Supervisor, Intake Processing

Carrington Mortgage Service, LLC
10.2019 - 03.2023
  • Provide leadership and guidance to management and staff, fostering skill development and process improvement
  • Monitor and evaluate employee performance monthly, providing feedback and overseeing training initiatives
  • Maintain training materials and process documentation for the Loss Mitigation team
  • Ensure completeness of Request for Mortgage Assistance before submission to Underwriting
  • Manage day-to-day tasks and performance of Loss Mitigation Specialists
  • Control company expenses through effective fund allocation and staffing management
  • Ensure compliance with company policies and procedures
  • Undertake special projects related to departmental activities.

Loss Mitigation Post Closing Coordinator

Carrington Mortgage Service, LLC
11.2018 - 10.2019
  • Review and audit modification documents, assisting with recording rejects
  • Resolve requests on outstanding Partial Claim Mortgages with prior servicer
  • Ensure timely delivery of Promissory Notes within investor guidelines
  • Coordinate collateral document delivery in compliance with FNMA and FHLMC guidelines.

DEFAULT VENDOR MANAGEMENT SPECIALIST

Carrington Mortgage Service, LLC
04.2017 - 11.2018
  • Manage vendor database, ensuring accurate documentation and strong relationships
  • Coordinate vendor evaluation, setup process, and contract execution
  • Review and monitor contract terms, business licenses, insurance, and other documentation
  • Prepare monthly summary and status reports on active vendors
  • Conduct annual due diligence on vendors as per policies.

TITLE CLEARANCE, TEAM LEAD

ServiceLink
01.2012 - 12.2016

DATE DOWN DEPARTMENT, TITLE ASSISTANT

LPS DEFAULT SERVICES
11.2009 - 12.2011

LEGAL ASSISTANT / JR PROCESSOR

AZIMY & NATHAN, LLP
10.2008 - 11.2009

Education

ASSOCIATE OF SCIENCE, PARALEGAL STUDIES -

FLORIDA TECHNICAL COLLEGE

Skills

  • Loan Modification
  • Portfolio Management
  • Detail Oriented
  • Policy Development

Timeline

Loss Mitigation Supervisor, Intake Processing

Carrington Mortgage Service, LLC
10.2019 - 03.2023

Loss Mitigation Post Closing Coordinator

Carrington Mortgage Service, LLC
11.2018 - 10.2019

DEFAULT VENDOR MANAGEMENT SPECIALIST

Carrington Mortgage Service, LLC
04.2017 - 11.2018

TITLE CLEARANCE, TEAM LEAD

ServiceLink
01.2012 - 12.2016

DATE DOWN DEPARTMENT, TITLE ASSISTANT

LPS DEFAULT SERVICES
11.2009 - 12.2011

LEGAL ASSISTANT / JR PROCESSOR

AZIMY & NATHAN, LLP
10.2008 - 11.2009

ASSOCIATE OF SCIENCE, PARALEGAL STUDIES -

FLORIDA TECHNICAL COLLEGE
MARISSA BIEL