MARISSA BLOOMER
Appleton,WI
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Data Entry Clerk
TotalMed Staffing
Appleton, WI
05.2025 - Current
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Followed data program techniques and procedures to maintain data entry requirements.
- Verified accuracy and completeness of data entry into the database system.
Customer Service Representative
Alta Resources
Neenah, WI
08.2023 - 05.2024
- Provided consumers with information on products and answered any of their concerns.
- Used problem solving skills to fix any type of issue the consumer had.
- Did research on products for consumers.
- Maintained database by entering new and updated customer and account information.
- Answered 30 to 40 Calls a day pertaining to the company's products and consumer experiences and/or problems.
- Identified and corrected data entry errors to prevent duplication across systems.
- Carefully typed up detailed statements from consumers.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Followed data program techniques and procedures to maintain data entry requirements.
- Proofread and edited documents to correct errors.
Data Entry Clerk
Motto Inc.
Appleton, WI
08.2022 - 03.2023
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Maintained database by entering new and updated customer and account information.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Identified and corrected data entry errors to prevent duplication across systems.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Followed data program techniques and procedures to maintain data entry requirements.
- Proofread and edited documents to correct errors.
- Exceeded quality goals to support team productivity.
Sales Associate
Salelytics
Menasha, WI
10.2021 - 07.2022
- Called existing Fedex customers and offered them discounts and better shipping rates.
- Answered any questions customers had about shipping with FedEx or showed them how to create a shipment online.
- Worked Remote position.
- Gave excellent customer service and provided any information the customer needed.
- Made 60 to 70 calls a day with meeting quota of getting at least two sales a day.
- Fulfilled customers shipping needs and looked into any account problems they were having, also gained more business.
Cashier
Bp Gas Station
Neenah, WI
09.2018 - 10.2019
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Cashier
Fox Convenience Gas Station
Appleton, WI
06.2015 - 07.2017
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Cashier
Burlington Coat Factory Burlington Stores
Appleton, WI
04.2014 - 06.2015
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Wendys Restaurant
Appleton, WI
10.2011 - 07.2013
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
GED -
Fox Valley Technical College
Appleton, WI05.2016
Skills
- Pos system operation
- Research skills
- Microsoft Excel
- Verbal and written communication
- Time management
- Teamwork and collaboration
- Upselling techniques
- Merchandising knowledge
- Salesforce
- Product sales
- Client account management
- Reliable and punctual
- Energetic self-starter
- Filing and data archiving
- Verifying data accuracy
- Critical thinker
- Typing accuracy
- Technical support
- Attention to detail
- Customer service
- Problem solving
- Communication skills
References
References available upon request.
Languages
Spanish, Limited
Timeline
Data Entry Clerk
TotalMed Staffing
05.2025 - Current
Customer Service Representative
Alta Resources
08.2023 - 05.2024
Data Entry Clerk
Motto Inc.
08.2022 - 03.2023
Sales Associate
Salelytics
10.2021 - 07.2022
Cashier
Bp Gas Station
09.2018 - 10.2019
Cashier
Fox Convenience Gas Station
06.2015 - 07.2017
Cashier
Burlington Coat Factory Burlington Stores
04.2014 - 06.2015
Cashier
Wendys Restaurant
10.2011 - 07.2013
GED -
Fox Valley Technical College
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